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Never got my confirmation mail, what to do?
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- Benedikte Fuglsang
- Rocketeer
- Posts: 59
- Thanks: 0
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Hi,
Don't know if this is the right plce. But i'm under quite a time pressure, so I hope someone can help me.
I have just made a payment for a template I have bought and I made a new account for my self. But the confirmation mail never got through to me. So now I can't activate my account or login to my new account and get my template.
Can you send me a new confirmation mail or how does it works?
And do you transfer the payment if the new account is not activated?
Hope you can help, I really don't know what to do.
Tank you.
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- Kat05
- Preeminent Rocketeer
- Posts: 25898
- Thanks: 347
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Hi Benedikte,
we have received your 2 emails and I have just responded to you about 10 minutes ago.
Your account is now activated and you should be able to login.
Kat
- Kat05 / QA Lead & Support / Germany
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- Benedikte Fuglsang
- Jr. Rocketeer
- Posts: 21
- Thanks: 1
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- Kat05
- Preeminent Rocketeer
- Posts: 25898
- Thanks: 347
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Haha ok, glad everything is fine now.
Please ignore my reply to your last email which I just sent before seeing your response here.
- Kat05 / QA Lead & Support / Germany
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