RockGallery db corruption
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- Franco Dallera
- Newbie
- Posts: 12
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I make some clean operation in my RockGallery the i tried to load some photos and i get an empty square instead of thumbs and if i try to delete it i get :Unable to find directory for file "Trofeo Scherma Minions CUS Pavia 0017" to remove.
I found a link in the forum "Dealing with corrupted RokGallery files" but the link it gave me 403 error!!!
please help me
Franco
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- MrT
- Preeminent Rocketeer
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- Web Designer/Developer
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Please do not post extensions/template specific questions in the "General Discussion" forum. You should post in the extension forum or template forum as appropriate. Most of these forums are for members who have a current PAID membership. Our priority is always to assist paying members.
Thank you for your understanding.
Your subscription appears to have expired. Support does require a current subscription.
This is the link http://www.rockettheme.com/forum/joomla-extension-rokgallery/189558-dealing-with-corrupted-rokgallery-files .
Also, http://www.rockettheme.com/forum/joomla-extension-rokgallery/198829-surviving-a-rokgallery-re-install
403 forbidden will be because you subscription to not permit access to that link.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Franco Dallera
- Newbie
- Posts: 12
- Thanks: 0
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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MrT wrote:
403 forbidden will be because you subscription to not permit access to that link.
You don't have a current subscription - that is why.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Franco Dallera
- Newbie
- Posts: 12
- Thanks: 0
- Sorry but as i understand there is a solution for a bug that i found (in the template that i paid) but i cannot access to that if i don't pay again is that correct?
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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I thought you said you had a database corruption? That is not a bug.
You only have access to support and template updates for the duration of your subscription
But, as a gesture of goodwill I have done a screenshot of that article for you.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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