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Login Error for rockettheme.com

    • Duane Mitchell's Avatar
    • Duane Mitchell
    • Hero Rocketeer
    • Posts: 296
    • Thanks: 5
    • Technology consultant

    Login Error for rockettheme.com

    Posted 8 years 11 months ago
    • Hello,

      Everytime I login to rockettheme.com I get a 404 error. The URL is:

      www.rockettheme.com/undefined

      If I just go back to rockettheme.com I find that I am logged in.

      This started for me about a month or so ago.

      Thanks.
    • Next Generation Solutions | www.nxgnsol.com | 617-539-6050
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
    • Posts: 101084
    • Thanks: 13484
    • Web Designer/Developer

    Re: Login Error for rockettheme.com

    Posted 8 years 11 months ago
    • I just checked with the guys and the suggestion is that you logoff, then clear browser cache and delete site cookies and sign back in again. Also, make sure you are not using a cookie blocker.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • Duane Mitchell's Avatar
    • Duane Mitchell
    • Hero Rocketeer
    • Posts: 296
    • Thanks: 5
    • Technology consultant

    Re: Login Error for rockettheme.com

    Posted 8 years 11 months ago
    • It's a Firefox issue of some sort. The other browsers are fine. I looked at the obvious stuff and no luck. I did delete all history, cache, cookies, etc. No cookie blocker being used. It's an odd one.

      I'll look into it more and report back. All I have to do is hit the back button from the 404 page and I'm good so it's not urgent.

      Thanks Mark.
    • Next Generation Solutions | www.nxgnsol.com | 617-539-6050
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
    • Posts: 101084
    • Thanks: 13484
    • Web Designer/Developer

    Re: Login Error for rockettheme.com

    Posted 8 years 11 months ago
    • Ok, well we don't have anyone else reporting this so that is odd.

      Yes, please let us know the outcome of your investigations.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

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