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Template issue after updating Rokcommon

  • Template issue after updating Rokcommon

    Posted 5 years 2 months ago
    • Hello,

      My site "lost" is custom template after installing Rokcommon 3.2.6
      The main menu disapear as well
      The site should looks like the screen shot below...

      I checked the global.less and it seems to be ok.
      There is the line @import "name of the custom file in the same root"

      Joomla 3.9.0
      PHP 7.2
      Epsilon 1.9

      www.bodytosoul.eu/

      Could you please help me find a solution without doing a new installation of the complete backup I have ?
      Thanks
    • Last Edit: 5 years 2 months ago by Celine toucanne.
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    Re: Template issue after updating Rokcommon

    Posted 5 years 2 months ago
    • I don't know what you mean by lost custom "template"?

      Please do a screenshot of your problem and annotate to make it clear.

      Please would you post your URL, superuser id and pswd in the secure tab of your post and I'll have a look for you.

      Your site looks ok to me?

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
  • Re: Template issue after updating Rokcommon

    Posted 5 years 2 months ago
    • Thanks !

      By "lost" I mean : it looks very different (colors...)
      It should be like the screenshot I provided (with purple and green links). Not black and red/orange.
      It is like the custom template is no more apply.

      You will find Joomla access in the secure tab
      Thanks
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    Re: Template issue after updating Rokcommon

    Posted 5 years 2 months ago
    • Ok the cause of all your issues was not updating rokcommon. Rather it was updating PHP version sto PHP7.2.x and not having updated all RT products to their latest versions.

      I have updated Gantry 4, rokcandy, roknavmenu, and also repaired the incorrect rokcommon installation.

      Now your site is working and the menu is showing again.

      The colors may be off but that will be because you saved the template when it was in a broken stated (because g4 was not updated), so you may need to modify them again.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

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