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RokBox don't works

    • Antonio's Avatar
    • Antonio
    • Newbie
    • Posts: 1
    • Thanks: 0

    RokBox don't works

    Posted 5 months 2 weeks ago
    • Hi,

      I have Joomla 3.9.21 and RokBox 2.0.15.
      The RokBox button generate an "Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request."

      When I add a syntax to my HTML, for example <a data-rokbox data-rokbox-caption="Autogenerated Thumbnail" data-rokbox-generate-thumbnail href="/live/joomla-extensions/images/rokbox2/planes_2.jpg"></a>, the editor cancel the string.

      All the plugins are correctly installed and activated.
      I have Gantry 4 and Quasar template.
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
    • Posts: 93452
    • Thanks: 12287
    • Web Designer/Developer

    Re: RokBox don't works

    Posted 5 months 2 weeks ago
    • Please would you post your URL, superuser id and pswd in the secure tab of your post and I'll have a look for you.

      Tell me exactly where you used rokbox - what page? what module/article

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

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