When I sold cars, we called it, "making them lick the paint."
We can sense weakness and know when you really, really want a car, so much less willing to move on price when we see blood in the water. If you seem less interested, we have to work harder to make you 'cross the curb' in a new ride.
So I agree with Henning -
don't show weakness!
HiveMind was the last RT template I have used - make me lick the paint, Andy!
PS: Bird is down - 3.5 hours to go. Heineken mini-keg is tapped, hefe weizen on ice; are you ready for some Football?