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Jomsocial Discount

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    • txiong's Avatar
    • txiong
    • Newbie
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    Jomsocial Discount

    Posted 15 years 7 months ago
    • Where do you find the JomSocial discount?
    #396652

  • Re: Jomsocial Discount

    Posted 15 years 7 months ago
    #396653
    • Kat05's Avatar
    • Kat05
    • Preeminent Rocketeer
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    Re: Jomsocial Discount

    Posted 15 years 7 months ago
    #396818
    • walt's Avatar
    • walt
    • Rocketeer
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    Re: Jomsocial Discount

    Posted 15 years 3 months ago
    • Just as a "head's up."

      I purchased JomSocial about three weeks ago. I had a great number of problems with it, and tried to get support. Their support is about the worst I've ever seen a support team behave. EVER!!!

      I found 4 bugs in JomSocial 1.6.284, and recorded a video of it, and uploaded it to their bug report team, and the reply I got was all about "you need to be a customer, I don't feel like answering you..." The JomSocial people are NOT good business minded people. They are arrogant, and argumentative.

      The product is good however. I would give it an 8 out of 10 rating. But if you believe you will get any reasonable support from them, well, FORGET IT!!!

      They didn't know this, but I was authorized to purchase JomSocial, or an equivalent solution for 126 sites that I maintain. Because of their poor support, and the bad attitude of their support personnel, I am looking for another solution similar to JomSocial.

      It may be their cultural differences that make them appear to be "bad business" people, but I'm not sure. If you take a close look at their support forum, you will see that there are not many helpful support threads at all, which is not a good sign.

      I requested a refund, and explained that due to their lack of responsible support, along with serious integration limitations in JomSocial, that I could not use it. I did receive my refund, but was not treated very well thereafter.

      That was my personal experience with JomSocial. Others may have had better experiences, but they were very rude and unprofessional, business wise.

      Walt.
    #451626

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