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  • Registration Issue

    Posted 15 years 5 months ago
    • Hi,

      I've used my wife's account (logged in now) and signed up today for my own account and paid the 300.00 bucks for the unlimted option.

      the web site never sent an email to confirm, so now I can't log in and start using the new service. I've used the "contact" form and used the CC option and never got an email either. I have my own server and the mail que isn't registering an email either from rockettheme.

      Do not see a customer help phone number either. What can I do or who do I need to contact?

      Cordially,

      Mark Van Meter
    #420861

  • Re: Registration Issue

    Posted 15 years 5 months ago
    • Hello Rosa,

      Could you please ensure you have sent us the email via www.rockettheme.com/contact-us ? Please check your mail spambox too for the activation mail
    #420869

  • Re: Registration Issue

    Posted 15 years 5 months ago
    • Yes, that's the form I used and have checked spam etc. Nothing.

      This email address is being protected from spambots. You need JavaScript enabled to view it. is my email for registration...mark.van.meter is the username

      Thank you,

      Edit: Removed the email address
    #420879

  • Re: Registration Issue

    Posted 15 years 5 months ago
    • We didn't get any email from your email address mentioned above. However, I have located your account and resend your activation mail to your email address. Could you please check?

      I edited your email address above to prevent bot crawl your email address
    #420883

  • Re: Registration Issue

    Posted 15 years 5 months ago
    • You are Da' Man!! Thank you for fixing this!

      Awesome,

      Mark
    #420888

  • Re: Registration Issue

    Posted 15 years 5 months ago
    • You are welcome and Thank you for registering at RocketTheme in the Developer Joomla Template Club :D
    #420892

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