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SOLVED Rocket Launcher - blankscreen

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    • Spotya's Avatar
    • Spotya
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    SOLVED Rocket Launcher - blankscreen

    Posted 15 years 4 months ago
    • Hello, Icve used rocketlauncher successfully several times, but this install all I get is a blankscreen:

      174.120.234.124/Installation

      can anyone offer some suggestions?
      Thanks!
    • Last Edit: 15 years 4 months ago by Spotya.
    #436813
    • JEM's Avatar
    • JEM
    • Preeminent Rocketeer
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    Re: SOLVED Rocket Launcher - blankscreen

    Posted 15 years 4 months ago
    • Check to memory limit of your php.ini file on your host.

      It may be set at 8MB, increase it to 32 or 64MB.
    • Thanks,
      jim
    #436864
    • Spotya's Avatar
    • Spotya
    • Sr. Rocketeer
    • Posts: 149
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    Re: SOLVED Rocket Launcher - blankscreen

    Posted 15 years 4 months ago
    • Thank you JEM,
      I contacted the host and the generic settings are such:

      safe mode = off
      memory_limit = 64M MAXIMUM
      max_execution_time = 30 MAXIMUM
      post_max_size = 64M MAXIMUM
      upload_max_filesize = 64M MAXIMUM
      enable_dl = Off

      Any other ideas as to troubleshoot this?
      Thanks so much!
    #438842
    • prim's Avatar
    • prim
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    Re: SOLVED Rocket Launcher - blankscreen

    Posted 15 years 4 months ago
    • Maybe not all files got uploaded to your server.
    • Please reply with a direct link to the issue & create a new thread for each new issue.

      A template is only as good as the content that goes into it ;) - DanG
    #438845
    • Spotya's Avatar
    • Spotya
    • Sr. Rocketeer
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    Re: SOLVED Rocket Launcher - blankscreen

    Posted 15 years 4 months ago
    • thanks prim, I am actually going to do a complete re-install of the site in a moment... will get back to this post to report the outcome...
    #438872
    • Spotya's Avatar
    • Spotya
    • Sr. Rocketeer
    • Posts: 149
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    Re: SOLVED Rocket Launcher - blankscreen

    Posted 15 years 4 months ago
    • okay - problem solved... I will try to clarify for future users:

      setting up the install on a shared server using the IP, not the specific domain
      so, the trick was I had to specify the username of the account in the URL path before the folder name: so result was:

      174.120.xxx.xxx/~*username*/installation

      I was able to determine this solution by calling the hosting provider on another issue and we stumbled across this topic...

      anyway, hope this helps others in the future...!
    #438937

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