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Layout of emails

    • Johnny Q's Avatar
    • Johnny Q
    • Sr. Rocketeer
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    Layout of emails

    Posted 5 years 6 months ago
    • Every email I get from Rockettheme for the past number of months to my gmail account is always unformatted and looks like this. This only happens to Rockettheme emails.

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      There's no links in the emails, no read more button only for I know it's from Rocketheme I would send it to my spam.
      Is there really any point sending emails in this format?
    • Ben Lee's Avatar
    • Ben Lee
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    Re: Layout of emails

    Posted 5 years 6 months ago
    • Are you using Gmail is a browser or are you opening this email through a separate email client like Outlook or Apple mail?

      All of us here use Gmail or Google Apps and our emails don't look like that, so any extra info will help us troubleshoot.
    • Johnny Q's Avatar
    • Johnny Q
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    Re: Layout of emails

    Posted 5 years 6 months ago
    • Hi

      I'm using Chrome browser and Gmail as the email client and when using firefox it's the exact same result

      here are some more examples

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      And in this one the links are dead links

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      And is this a normal subject line in your emails with all the slashs

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    • Joe Halleck's Avatar
    • Joe Halleck
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    Re: Layout of emails

    Posted 5 years 6 months ago
    • Are you using any special e-mail options in google or chrome or firefox?
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    • Johnny Q's Avatar
    • Johnny Q
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    Re: Layout of emails

    Posted 5 years 6 months ago
    • No nothing special, I've used incognito mode with no extentions I've tried it on a number of computers and operating systems and still the email just comes out in the markup text.

      It's only happens with Rockettheme blog emails, I'll just unsubscribe from the emails instead of getting this text markup and I'm sure I'm not the only one who has seen this.
    • Joe Halleck's Avatar
    • Joe Halleck
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    Re: Layout of emails

    Posted 5 years 6 months ago
    • Is the e-mail your using a direct gmail address or do you have gmail picking up mail from another email provider account for the blog posts?
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    • Johnny Q's Avatar
    • Johnny Q
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    Re: Layout of emails

    Posted 5 years 6 months ago
    • I just checked because I have a lot of email accounts coming to this address but the Rockettheme email has the original gmail address.

      Would "Email delivery powered by Google" have something to do with it.

      The emails seem to be sent in plain text, in most mail management systems this is an option, I see Rockettheme is using "Email delivery powered by Google", are the settings correct.
    • Joe Halleck's Avatar
    • Joe Halleck
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    Re: Layout of emails

    Posted 5 years 6 months ago
    • That is what made me question it.
      Maybe the google service is doing something odd with the feeds?
      support.google.com/feedburner/answer/78982?hl=en
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    • Johnny Q's Avatar
    • Johnny Q
    • Sr. Rocketeer
    • Posts: 117
    • Thanks: 3

    Re: Layout of emails

    Posted 5 years 6 months ago
    • Feed burner is probably the problem it's taking RSS but not turning them into email messages and just sending part of the feed.
    • Johnny Q's Avatar
    • Johnny Q
    • Sr. Rocketeer
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    Re: Layout of emails

    Posted 5 years 6 months ago
    • double post
    • Last Edit: 5 years 6 months ago by Johnny Q. Reason: dp

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