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What is this website?
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- Penn Wooding
- Elite Rocketeer
- Posts: 873
- Thanks: 0
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Hey guys, I just got charged for a yearly subscription through PayPal today and I have absolutely no idea what the website is, I don't even remember taking out a subscription. Does anyone know anything about this website?
home.plimus.com/ecommerce/ - http://www.Oscarfishlover.com - the website for great Oscar Fish advice and help
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- Penn Wooding
- Elite Rocketeer
- Posts: 873
- Thanks: 0
- Okay, I just found out what it's for, I purchased Ajax chat for my website last year, however there is no way I would have entered into a yearly subscription, this is very annoying and I am not happy at all, I feel like I've been conned.
- http://www.Oscarfishlover.com - the website for great Oscar Fish advice and help
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- prim
- Preeminent Rocketeer
- Posts: 17290
- Thanks: 217
- I guess you can contact them here: home.plimus.com/ecommerce/shoppers/customer-faq#7
- Please reply with a direct link to the issue & create a new thread for each new issue.
A template is only as good as the content that goes into it
- DanG
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- Robert D. Wagers
- Elite Rocketeer
- Posts: 1545
- Thanks: 0
- Full-Time Cancer Fighter!
- I got caught "off-guard" once like that. Some Merchants will process a sale as a monthly/yearly subscription instead of a one-time purchase.... and then it's up to you to be diligent in making sure the sale is not posted as a subscription. I've gotten in the habit of checking every transaction to verify it wasn't sold as a subscription.
- "Everyone has to get knocked-down every once-in-a-while, otherwise you'll never learn how to get-back-up!
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A quote attributed to my Grandpa Wagers
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- Penn Wooding
- Elite Rocketeer
- Posts: 873
- Thanks: 0
- Thanks for the support guys, glad to know that I'm not the only person who has fallen for this. I have sent the company a couple of e-mails but "what a surprise" I haven't heard anything back.
- http://www.Oscarfishlover.com - the website for great Oscar Fish advice and help
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- Robert D. Wagers
- Elite Rocketeer
- Posts: 1545
- Thanks: 0
- Full-Time Cancer Fighter!
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If you have tried contacting the site/company directly and have gotten no response, File a claim with PayPal. You may not have been the only one that had problems with this merchant. PayPal is very thorough in protecting "the buyers" best interests.... Their lively-hood depends on consumer confidence and they have a "vested-interest" in protecting the buyer-seller relationship! Give them a try... Paypal has always done a good-job for me!
Wage - "Everyone has to get knocked-down every once-in-a-while, otherwise you'll never learn how to get-back-up!
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A quote attributed to my Grandpa Wagers
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- Ben Lee
- Elite Rocketeer
- Posts: 4193
- Thanks: 42
- plimus is a payment company that handles software sales in bulk. It's got bad ratings and tons of stuff wrong with it, but it's what a lot of joomla developers use. It think JomSocial uses too, or at least used to.
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- JEM
- Preeminent Rocketeer
- Posts: 17917
- Thanks: 4
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Yes, Yes, JomSocial's payment gateway is Plimus.
Plimus can only charge you for what you sign up for (which is decided by the companies that use the site as a payment gateway).
But in any case, you still may be able to get the charges reversed or add a stop payment to a particular transaction through your CC company. - Thanks,
jim
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