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Voxel Responsive Mobile Menu not showing

  • Voxel Responsive Mobile Menu not showing

    Posted 11 years 11 months ago
    • I have two sites using the Voxel responsive 2.5 template. On both sites, the mobile menu icon does not show? I've had no issue with other responsive RT templates. Gantry is up to date, linux/apache server. Help!
    • Cliff Pfeifer's Avatar
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    Re: Voxel Responsive Mobile Menu not showing

    Posted 11 years 11 months ago
    • Please provide a link to your website.
    • The difficult we do immediately, the impossible takes a little longer.
  • Re: Voxel Responsive Mobile Menu not showing

    Posted 11 years 11 months ago
    • Websites:

      uhhs.org
      eksservices.com

      The websites work fine, but if you look at them on the mobile, there is no menu icon. A 'home' dropdown appears? Still need to turn off elements, but I am missing something?

      Thank you for your assistance.
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    Re: Voxel Responsive Mobile Menu not showing

    Posted 11 years 11 months ago
    • Are you using the most recent version of Gantry? Please check.

      If so, PM me your login and I'll take a look.
    • The difficult we do immediately, the impossible takes a little longer.
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    Re: Voxel Responsive Mobile Menu not showing

    Posted 11 years 11 months ago
    • Thanks for the info.

      You should have the most recent version of RokNavMenu installed:
      www.rockettheme.com/extensions-downloads/free/1048-roknavmenu
      Please try that first.

      Also, you're running php 5.2 - you should get up to 5.3 or higher. I would contact your host if you not sure how to do that. Not sure if that will do anything with this specific issue, but may cause you some other problems in the future.

      I have a fix for this no matter what, but let's rule out all the versioning and configuration issues before we start hacking up files.
    • The difficult we do immediately, the impossible takes a little longer.
  • Re: Voxel Responsive Mobile Menu not showing

    Posted 11 years 11 months ago
    • Cliff, Thank you for your reply. I'm going to focus on uhhs.org only for the moment. I upgraded PHP to 5.3 and installed an updated version or roknavmenu, but still no luck on the mobile menu. UHHS is on it's own VPS, so I can upgrade PHP without concern. EKS, however, is on a shared VPS, and the upgrade may impact older CMSMS sites, so I may have to move this site first. Please let me know what my next steps may be. Diane
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    Re: Voxel Responsive Mobile Menu not showing

    Posted 11 years 10 months ago
    • Hi, thanks for trying. Please PM me your FTP information. I have your admin login, but I need to get to your files.
    • The difficult we do immediately, the impossible takes a little longer.
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    Re: Voxel Responsive Mobile Menu not showing

    Posted 11 years 10 months ago
    • Hi, what is happening is that all of your top level nav items with the exception of "Home" - are not links, but text separators. They are not registering in the mobile menu because they are not links technically. The easiest way to fix this is to change the text-separators to URL links and use # as the link, but it might make sense to have a separate mobile menu set up as well.

      Our newer templates have the dropdown menu themes and offer a menu tree type navigation. This theme does not offer that feature unfortunately.
    • The difficult we do immediately, the impossible takes a little longer.
  • Re: Voxel Responsive Mobile Menu not showing

    Posted 11 years 10 months ago
    • Cliff,
      Oh, duh on my part...at times it's the most logical things! I very much appreciate your assistance!

      Diane

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