Won't Display on XP SP2 with IE7 - Need Add-on????
-
-
- Gorden Mack
- Rocketeer
- Posts: 75
- Thanks: 0
-
I have installed HiveMind with a Mandarin Language pack at
www.tollhcc.com/mandarin
It runs fine on my PC with IE6 and two other PC's with Vista and IE7.
The problem is my client has an old Inspiron PC with XP SP2 and IE7. When she tries to see the page, we get completely blank page and the drop-down help header at the top of the page advising her that she has add-ons turned off and saying to turn them on. We try to do thi, but the option to manage add-ons is greeyed out and not available. She has a similar set up at home and has the same issue at her home PC.
Does anyone know where I can download the appropriate add-ons to to run Joomla???
-
-
-
- JEM
- Preeminent Rocketeer
- Posts: 17917
- Thanks: 4
-
Works fine here!
It's a browser issue with your client's PC.
There's no add-ons to make this work.
You could try IE7 > Tools > Options & reset everything back to default.
Something must have changed in those setting to cause the problem.
You could have your client install Firefox... - Thanks,
jim
-
-
-
- Gorden Mack
- Rocketeer
- Posts: 75
- Thanks: 0
-
It happened on bopther her laptop and home PC, so i 'm trying to say it's only her, but . . .
I need to build confidence by finding the exact issue, so they don't think that half their audience is getting this issue.
-
-
-
- Bob Ateah
- Elite Rocketeer
- Posts: 4521
- Thanks: 0
-
Is there any kind of internet security :
suite installed? If so, I bet this is the issue.
Good suggestion JEM, update IE, XP SP3 is out now, although I heavily recommend grabbing the 500+ meg iso rather than using Windows Update or the 300+meg download. Use the 500+meg iso (burn to a cd) to avoid some of the problems that are occurring to some machines. - The member formerly known as Roland Deschain
After your question is solved, please Edit your original post and choose the Solved message icon, thank you!
-
-
-
- Gorden Mack
- Rocketeer
- Posts: 75
- Thanks: 0
- I'm seeing the client again on Thursday, I will try all of these on here laptop and keep the forum updated.
-
-
-
- Bob Ateah
- Elite Rocketeer
- Posts: 4521
- Thanks: 0
- Ensure that Java is enabled in ie.
- The member formerly known as Roland Deschain
After your question is solved, please Edit your original post and choose the Solved message icon, thank you!
-
Time to create page: 0.068 seconds