SOLVED Roksprocket only works with Protostar Joomla template not RTheme Free ones
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- Tectic
- Rocketeer
- Posts: 54
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SOLVED Roksprocket only works with Protostar Joomla template not RTheme Free ones
Posted 10 years 8 months ago-
I have created a fresh install of Joomla! 3.3.3 and uploaded the afterburner2-1.2-bundle, grunge-1.3-template and quasar-1.3-template all of which your website tells me should work (I checked Joomla 3 and Free from your drop down to select them).
I modified the memory_limit to 256M in .user.ini (and for good measure in php.ini and php5.ini).
Each template works fine BUT when I activate the Roksprocket (2.1.2) module it does not function with any of your templates. However, when using Protostar all works fine!
I appreciate from reading the post " roksprocket on Afterburner2 template" that you are a commercial operation:Re: Rocksprocket Tabs doesn't work
Posted 3 days 4 hours ago
Although we do provide our extensions for free to everyone that wants to use them, the support for the extensions is not free and you need to have a valid paid membership if you need help for the issue you would like to solve
Thank you for understanding!
But given that I have this problem and it's a clean install that doesn't work with your extension, I wonder if you'd care to help? - Tectic
Success is a journey not a destination
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- Matt
- Preeminent Rocketeer
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- messin' with stuff
Re: SOLVED Roksprocket only works with Protostar Joomla template not RTheme Free ones
Posted 10 years 8 months ago- Yeah... it should work fine... I could stand here and speculate but if you could just post Super User details in the Secure tab of a Full Reply that'd probably be easiest...
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- Tectic
- Rocketeer
- Posts: 54
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- Matt
- Preeminent Rocketeer
- Posts: 22281
- Thanks: 3225
- messin' with stuff
Re: SOLVED Roksprocket only works with Protostar Joomla template not RTheme Free ones
Posted 10 years 8 months ago- It's a conflict with your EU Privacy plugin... I've disabled it in the Plugin Manager and RokSprocket is working now...
- SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
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- Matt
- Preeminent Rocketeer
- Posts: 22281
- Thanks: 3225
- messin' with stuff
Re: SOLVED Roksprocket only works with Protostar Joomla template not RTheme Free ones
Posted 10 years 8 months ago- Ok, now I toggled that Plugin, from its plugin settings, from jQuery to Mootools and it appears to all be functioning now... my speculation is that it's jQuery library is an older version of the one RokSprocket uses which may've bee causing the conflict
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The following users have thanked you: Tectic
- SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
-
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- Tectic
- Rocketeer
- Posts: 54
- Thanks: 0
Re: SOLVED Roksprocket only works with Protostar Joomla template not RTheme Free ones
Posted 10 years 8 months ago-
Thanks Matt!
I really appreciate your help here, I always knew that the products were good but your prompt, knowledgable and expert assistance have 'saved the day'. (I've also be reminded of the steps I could and should have taken before asking for help!) - Tectic
Success is a journey not a destination
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