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Can't find Administrator page

  • Can't find Administrator page

    Posted 8 years 7 months ago
    • It has been a while since I used the Forum, and it seems that I no longer was able to find the forum in different Joomla template sections.
      I was also unable to find my previous topics to refer to solutions I might have post previously.
      So I have no choice but post my question here.

      I just discovered that I am not able to access the administrator page for a few of my Joomla sites. How can I go about to remedy this.

      www.themakeupchain.com/administrator
      www.sophystique.com/administrator

      Thanks in advance.
    • MrT's Avatar
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    Re: Can't find Administrator page

    Posted 8 years 7 months ago
    • Your subscription appears to have expired. Support does require a current subscription. This is why you can no longer access the forums you used to be able to.

      It looks to me like your rewritebase in your .htaccess file is incorrect.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
  • Re: Can't find Administrator page

    Posted 8 years 7 months ago
    • Hi Mark

      Thanks for the info. I have just renewed the subscription.
  • Re: Can't find Administrator page

    Posted 8 years 7 months ago
    • Hi Mark

      I have checked. In both the sites, I have already changed it to htaccess.txt.
      What is the next remedial step I should take.

      Thanks again
      Gisella
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    Re: Can't find Administrator page

    Posted 8 years 7 months ago
    • Please would you post your URL, superuser id and pswd in the secure tab of your post and i'll have a look for you.

      Also, Please post your FTP logon, password and FTP URL in the secure area of your post.


      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
  • Re: Can't find Administrator page

    Posted 8 years 7 months ago
    • This message contains only secure information that is visible to MrT, moderators and administrators
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    Re: Can't find Administrator page

    Posted 8 years 7 months ago
    • MrT wrote:
      Also, Please post your FTP logon, password and FTP URL in the secure area of your post.

      I need FTP details too please.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
  • Re: Can't find Administrator page

    Posted 8 years 7 months ago
    • This message contains only secure information that is visible to MrT, moderators and administrators
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    • MrT
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    Re: Can't find Administrator page

    Posted 8 years 7 months ago
    • In the parent directory of all those websites you have a .htaccess file that does not set the rewritebase (it's commented out) so I uncommented that line and now you can access the admin area ok for the first one but not the second. So really what you need is an htaccess at each site level (which you don't) so I put the toplevel htaccess back as it was and instead renamed htaccess.txt to .htaccess in the site level folder instead and changed the rewritebase in that to /.

      You should have a .htaccess in each of the site root folders with a rewrite base of /

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

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