Rokgallery update goes wrong...
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- Bert Mannaert
- Jr. Rocketeer
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Hi,
upon updating RokGallery somehow the Rokcommon plugin is deleted.
I already tried to install the latest version of Roksprocket as mentioned elsewhere in this forum, but the problem persists.
Any other options?
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- MrT
- Preeminent Rocketeer
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Please would you post your URL, superuser id and pswd in the secure tab of your post and i'll have a look for you.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Bert Mannaert
- Jr. Rocketeer
- Posts: 26
- Thanks: 0
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This message contains only secure information that is visible to Bert Mannaert, moderators and administrators
- Last Edit: 8 years 6 months ago by Bert Mannaert.
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Please post your FTP logon, password and FTP URL in the secure area of your post.
This is most likely a permissions issue.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Bert Mannaert
- Jr. Rocketeer
- Posts: 26
- Thanks: 0
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Actually that didn't have anything do to with it. If any error there, I had already given too many permissions to my testing grounds webserver.
As it turned out, it was a Rokcommon error that was displayed that turned me on a false path.
The solution was to install Rokgallery two times. The first time, the install was not completed (for whatever reason) and resulted in a blank screen. The second time it was correctly installed, although an error about the RokCommon plugin was displayed. Refreshing the page managed to remove the, apparently faulty, error.
I since tried to (re)install both Roksprocket (v2.1.14) and Rokgallery (v2.42) and both installations behave this way. First install results in a blank page, refreshing to "administrator/index.php?option=com_installer&view=install" and installing the same extension finally results in a good install, but with the above-mentioned error message. Refreshing again however simply removes this warning.
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Blank pages are normally server500 errors (look in browser console) - look in the apache error log for a more detailed error message associated with the server500 error.
I don't think refreshing the page is fixing anything - it's circumventing the error leaving the extension in a broken state.
Regards, Mark. - Last Edit: 8 years 5 months ago by MrT.
- Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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