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Error when installing sample Data

    • danj's Avatar
    • danj
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    Error when installing sample Data

    Posted 13 years 3 months ago
    • When trying to install the sample data I get the following error.

      Error
      Some errors occurred while populating the database: Table '(DatabaseName).sxeht_usergroups' doesn't exist SQL=-- -- Dumping data for table `sxeht_usergroups` -- INSERT INTO `sxeht_usergroups` (`id`, `parent_id`, `lft`, `rgt`, `title`) VALUES (1, 0, 1, 20, 'Public'), (2, 1, 6, 17, 'Registered'), (3, 2, 7, 14, 'Author'), (4, 3, 8, 11, 'Editor'), (5, 4, 9, 10, 'Publisher'), (6, 1, 2, 5, 'Manager'), (7, 6, 3, 4, 'Administrator'), (8, 1, 18, 19, 'Super Users')

      Does anyone know how to resolve this? I'm using the rocketlauncher to install joomla and the sample data.
    • Cliff Pfeifer's Avatar
    • Cliff Pfeifer
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    Re: Error when installing sample Data

    Posted 13 years 3 months ago
    • Hi, please check this thread for a solution:
      www.rockettheme.com/forum/index.php?f=53..._v=viewtopic#p697767

      A tip was posted there also:
      When you created your DB for the RocketLauncher install did you set it up as utf8_general_ci
      Also did you make sure that when you created it ALL privileges were enabled?

      This issue is either related to database permissions or server settings on your hosting account.
    • The difficult we do immediately, the impossible takes a little longer.
    • danj's Avatar
    • danj
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    Re: Error when installing sample Data

    Posted 13 years 2 months ago
    • I believe I got the sample data installed now. But now when I try and login to the administrator section of the site I get the following error.

      JUser: :_load: Unable to load user with id: 42
      JUser: :_load: Unable to load user with id: 42
      You do not have access to the administrator section of this site.
    • Cliff Pfeifer's Avatar
    • Cliff Pfeifer
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    Re: Error when installing sample Data

    Posted 13 years 2 months ago
    • Hi, the only solution to this I can find would be for your to go into your database and make sure the super admin ID is set to 42. I'm not sure why you're having problems with your database, but something on your hosting or mySQL is causing your issues.
    • The difficult we do immediately, the impossible takes a little longer.
    • danj's Avatar
    • danj
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    Re: Error when installing sample Data

    Posted 13 years 2 months ago
    • What should all the files/folder permissions be set to?
    • Cliff Pfeifer's Avatar
    • Cliff Pfeifer
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    Re: Error when installing sample Data

    Posted 13 years 2 months ago
    • Files and folders should be set to 644 and 755 respectively. This issue doesn't have anything to do with that, there is a discrepancy in your database which can only be accessed through your hosting account, usually via phpMyAdmin. Your hosting could be using an older version of mySQL or your database user permissions are not configured correctly.
    • The difficult we do immediately, the impossible takes a little longer.
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    Re: Error when installing sample Data

    Posted 13 years 2 months ago
    • I have checked my mysql user permissions and I have full access. Do you guys offer support to install rocketlauncher?
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    Re: Error when installing sample Data

    Posted 13 years 2 months ago
    • I have changed the permission to to 755 now when I try and login to the admin section of the site I get 500 - An error has occured. The sample data site looks got now though
    • Cliff Pfeifer's Avatar
    • Cliff Pfeifer
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    Re: Error when installing sample Data

    Posted 13 years 2 months ago
    • As I said, your user issue is not related to file permissions. Have you tried editing your database I as suggested earlier?

      If there is a problem with your SQL settings or version, it doesn't make much difference who installs it. Pressing the "Install Sample Data" button is the only step that should be required to make this work.

      The JUser error is related to your Joomla database, a 500 error is an internal server error. Both of these point to issues with your hosting / database settings.
    • The difficult we do immediately, the impossible takes a little longer.
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    • danj
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    Re: Error when installing sample Data

    Posted 13 years 2 months ago
    • I re-installed this with Joomla 1.5 and everything seems to be working. Not sure if its possibly an issue with joomla 1.7

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