Without a link to page where the problem is on your site it is quite hard for us to provide the best solution due to so many variables. We try to provide file names and line numbers for code changes and if changes have already been made then our advice may be incorrect.
Can you please post a link to the problem and we will do our best to assist you.
Thanks
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
I am guessing J2.5 so please go to template admin > features and ensure that Overlay Check is set to ON.
If this resolves your problem then please edit your first post in this thread by adding SOLVED at the start of the title and then select the green tick icon. This lets the moderators know that it can be moved to the solved section.
Thanks for your cooperation
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
Can you PM me with a temporary Super Admin access please and I will take a look to see what the cause may be. Please include the link to this post for ease of reference.
Thanks
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information