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Help!! Site down after failed Gantry upgrade

  • Re: Help!! Site down after failed Gantry upgrade

    Posted 12 years 1 month ago
    • Thanks for your answer.

      I have now update Joomla to 2.5.9 and deleted the files in the database.
      After that I install the Gantry Framework for Joomla 2.5 + 3.0.

      I get error when I install the Gantry extension. imgur.com/9Ex3BEq
      And after that I get this error code at my site:

      What should I do to make it work? My client really need the site back on track.
      Thanks again.

      Warning: require_once(lib/gantry/gantry.php) [function.require-once]: failed to open stream: No such file or directory in /home/domains.1/C/casabar.com/html/templates/rt_camber/index.php on line 16

      Fatal error: require_once() [function.require]: Failed opening required 'lib/gantry/gantry.php' (include_path='.:/home/png/include_dir:/usr/share/php') in /home/domains.1/C/casabar.com/html/templates/rt_camber/index.php on line 16
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    Re: Help!! Site down after failed Gantry upgrade

    Posted 12 years 1 month ago
    • Adam Arvidsson wrote:
      What should I do to make it work? My client really need the site back on track.
      Thanks again.

      Warning: require_once(lib/gantry/gantry.php) [function.require-once]: failed to open stream: No such file or directory in /home/domains.1/C/casabar.com/html/templates/rt_camber/index.php on line 16

      Fatal error: require_once() [function.require]: Failed opening required 'lib/gantry/gantry.php' (include_path='.:/home/png/include_dir:/usr/share/php') in /home/domains.1/C/casabar.com/html/templates/rt_camber/index.php on line 16
      Your server isn't allowing those folders to be deleted. You have either a permissions or ownership issue. Check your folder permissions here:
      Admin -> Site -> System Information -> Directory Permissions to ensure they're writeable.
  • Re: Help!! Site down after failed Gantry upgrade

    Posted 12 years 1 month ago
    • DanG wrote:
      Adam Arvidsson wrote:
      What should I do to make it work? My client really need the site back on track.
      Thanks again.

      Warning: require_once(lib/gantry/gantry.php) [function.require-once]: failed to open stream: No such file or directory in /home/domains.1/C/casabar.com/html/templates/rt_camber/index.php on line 16

      Fatal error: require_once() [function.require]: Failed opening required 'lib/gantry/gantry.php' (include_path='.:/home/png/include_dir:/usr/share/php') in /home/domains.1/C/casabar.com/html/templates/rt_camber/index.php on line 16
      Your server isn't allowing those folders to be deleted. You have either a permissions or ownership issue. Check your folder permissions here:
      Admin -> Site -> System Information -> Directory Permissions to ensure they're writeable.

      The only file that is unwriteable is configuration.php - have a look at i.imgur.com/XZBK8qx.png
      Is this a issu? Or is it something else?
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    Re: Help!! Site down after failed Gantry upgrade

    Posted 12 years 1 month ago
    • Adam Arvidsson wrote:
      The only file that is unwriteable is configuration.php - have a look at i.imgur.com/XZBK8qx.png
      Is this a issu? Or is it something else?
      No that's fine, normally configuration.php should show unwritable. The preferred method to upload screenshots is by using this forums post editor:
      This image is hidden for guests.
      Please log in or register to see it.

      What permissions is this folder showing -> 'lib/gantry/gantry.php' as this looks like something is wonky with your server as this doesn't seem right at all -> :/home/png/include_dir:/usr/share/php
  • Re: Help!! Site down after failed Gantry upgrade

    Posted 12 years 1 month ago
    • DanG wrote:
      No that's fine, normally configuration.php should show unwritable. The preferred method to upload screenshots is by using this forums post editor:
      This image is hidden for guests.
      Please log in or register to see it.

      What permissions is this folder showing -> 'lib/gantry/gantry.php' as this looks like something is wonky with your server as this doesn't seem right at all -> :/home/png/include_dir:/usr/share/php

      If you mean the /templates/rt_camber/lib folder it have 755 permission. I don't have a /lib folder at the root - only /libraries.

      Is it any chance that I could PM the FTP/Admin/Mysql settings and you could help me? I really need the site online again.

      Big thanks

      (Tried to open the image rokbox.jpg - "You are not authorised to download this attachment.")
  • Re: Help!! Site down after failed Gantry upgrade

    Posted 12 years 1 month ago
    • I'm starting to get a little panicked that the site has been down for so long. :cry:
      Can add that I have never had any problems with the server sometime. Have been able to install plugins and components without any problems before (1.5 year)

      I would be enormously grateful if I could get the site/template back online.
      /Adam
  • Re: Help!! Site down after failed Gantry upgrade

    Posted 12 years 4 weeks ago
    • Now I get no error messages when I install Gantry Framework. I have also no error codes when I open the page.

      But, when I open the homepage, I get no settings to work.
      CSS files and other settings do not seem to apply.

      Check the image for more information
      imgur.com/O3iZp7l

      What could be wrong?
      Do I have an old version of Camber template?

      A reply had been gratefully
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    Re: Help!! Site down after failed Gantry upgrade

    Posted 12 years 4 weeks ago
    • Adam,
      Would be nice to know what you installed on what version of joomla, but the general discussion area is not for "help" requests really. Better post these in the forum of the template you are using.
    • *Karma comes in many forms, my personal favourite is the random saucepan from the sky* J.Spencer 17-02-2009
  • Re: Help!! Site down after failed Gantry upgrade

    Posted 12 years 4 weeks ago
    • Hey Roeland_A
      Thanks for your reply

      In general:
        - Had Joomla 1.7 with Camber template
        - Upgraded Gantry and my site stopped working with error codes.
        - Updated to Joomla 2.5.9 and Gantry Framework
        - Get no error codes but the site not working like it should ( imgur.com/O3iZp7l )

      I had Joomla 1.7 with Camber template. I upgraded Gantry in the Extension Manager in Joomla. After that I got an error message and my site stopped working.
      So I updated to Joomla 2.5.9 and installed Gantry Framework over again. My website get no error message but receives no CSS settings at all.


      I can not find the area of ​​the Camber template in the forum. I guess it depends on my Joomla Template Club has expired (?). I have no problem paying for a new version of the Camber template, if I know that the website will work again. But how do I know that?

      How do I go on with this problem?
      Any help would be appreciated

      The site: http://www.casabar.com
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    Re: Help!! Site down after failed Gantry upgrade

    Posted 12 years 4 weeks ago
    • Did you backup your site before proceeding with the upgrade?
    • *Karma comes in many forms, my personal favourite is the random saucepan from the sky* J.Spencer 17-02-2009

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