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Help!! Site down after failed Gantry upgrade

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  • Re: Help!! Site down after failed Gantry upgrade

    Posted 12 years 4 weeks ago
    • Roeland_A! wrote:
      Did you backup your site before proceeding with the upgrade?

      Yes. Before I updated to Joomla 2.5 I backup my site.
      File: backup_2013-03-16_10-33_www.casabar.com-sql-nodrop.tar

      Do I need a newer version of Camber or what might be wrong?
    #956548
    • Roeland_A!'s Avatar
    • Roeland_A!
    • Preeminent Rocketeer
    • Posts: 10193
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    Re: Help!! Site down after failed Gantry upgrade

    Posted 12 years 4 weeks ago
    • The upgrade from 1.7 to 2.5 may have gone wrong, but it is hard to tell.
    • *Karma comes in many forms, my personal favourite is the random saucepan from the sky* J.Spencer 17-02-2009
    #956551

  • Re: Help!! Site down after failed Gantry upgrade

    Posted 12 years 4 weeks ago
    • Roeland_A! wrote:
      The upgrade from 1.7 to 2.5 may have gone wrong, but it is hard to tell.

      I doubt it. I get no errors when I use any other template, but only RocketTheme template. I would have appreciated if someone could check the page / FTP / administrator area and see if anything is wrong.

      I ask again, do I need to update Camber because I update to Joomla 2.5?
    #956571
    • DanG's Avatar
    • DanG
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    Re: Help!! Site down after failed Gantry upgrade

    Posted 12 years 4 weeks ago
    • Adam Arvidsson wrote:
      Roeland_A! wrote:
      I ask again, do I need to update Camber because I update to Joomla 2.5?
      Apparently yes :(
      It seems our templates for J16 & J17 were still Gantry3 whereas all our J25 templates are Gantry4.
    #956636

  • Re: Help!! Site down after failed Gantry upgrade

    Posted 12 years 4 weeks ago
    • DanG wrote:
      Adam Arvidsson wrote:
      Roeland_A! wrote:
      I ask again, do I need to update Camber because I update to Joomla 2.5?
      Apparently yes :(
      It seems our templates for J16 & J17 were still Gantry3 whereas all our J25 templates are Gantry4.

      Thanks DanG for the information.

      No worries! I pay again if the website starts working.
      But what happens if I pay and the website still does not work? Is there a money back guarantee?
    #956642

  • Re: Help!! Site down after failed Gantry upgrade

    Posted 12 years 3 weeks ago
    • But what happens if I pay and the website still does not work? Is there a money back guarantee?

      I would appreciate if someone from RocketTheme could answer the above question. My template has not worked in over a week.
    #957212

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