Rocket Theme update site seems to be down
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- caseyprinting
- Rocketeer
- Posts: 51
- Thanks: 1
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Hey rockettheme devs & moderators, I've noticed that the updates for rockettheme extensions, templates & framework seem to be broken. I run 8 different Joomla websites, each on different individual hosts and domains, yet they all return the same error in the Extension Manager "Update" tab:
Update: :Collection: Could not open updates.rockettheme.com/joomla16/updates.xml
Update: :Collection: Could not open updates.rockettheme.com/joomla/updates.xml /update.xml
All 8 sites run Joomla 2.5.11, 7 of them use a rockettheme theme of one flavor or another, while the eighth runs a JoomlaArt theme. All sites run PHP 5.3 on Linux servers.
If I try to go to this URL directly:
updates.rockettheme.com/joomla16/updates.xml
or even this one:
updates.rockettheme.com
I get this error:
PAGE NOT FOUND!
Any idea what's going on?
best,
Brian
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- Ben Lee
- Elite Rocketeer
- Posts: 4193
- Thanks: 42
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There was a wrong url introduced with some other extensions and we had issued a cleanup plugin to take care of the issue.
Can you give this a try and let us know!
http://www.rockettheme.com/extensions-downloads/free/3493-rokupdatesclean
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- Ben Lee
- Elite Rocketeer
- Posts: 4193
- Thanks: 42
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Also make sure you're on the most current version. We did have some quick fix releases in a couple days since it was a new product launch:
http://www.rockettheme.com/extensions-downloads/free/3490-rokupdater
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- caseyprinting
- Rocketeer
- Posts: 51
- Thanks: 1
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Hi Ben, thanks for the response!
I tried the cleaner, and although it appears to install it gives the warning "Please check install details for issues." and the updates still give the same error.
Next I tried the update, which by the way works awesome! But after using it, when I try to check for updates now I get this error:
Update: :Collection: Could not open updates.rockettheme.com/joomla16/updates...02&ignore=update.xml
Update: :Extension: Could not open /extension.xml
weird?
Anyways, thanks again for your help!
-Brian
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- caseyprinting
- Rocketeer
- Posts: 51
- Thanks: 1
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I have about 6-7 sites I manage that use Rockettheme templates and plugins, and I think I've tried this on maybe 2 or 3 of them so far with the same results.
It seems that when I get the error, Joomla "hides" the update stream, but it is still there. So if you purge the cache, the error comes back, but then gets hidden again. It does seem that the components are updating, probably from the new stream, but the old one never really goes away, even if you use the cleaner.
It's kind of a minor annoyance since everything else seems to work fine, but it still might be something for the Rockettheme team to be aware of.
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