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  • RokBox Gallery not showing

    Posted 9 years 6 months ago
    • Hi my Rokbox gallery is not showing on my pages anymore - i updated my roket extensions and now it does not work

      I created a gallery and added the module to the page but it simply does not show?

      some info
      PHP Version 5.5.28
      Web Server Apache/2.2.31 (Unix) mod_ssl/2.2.31 OpenSSL/1.0.1e-fips mod_bwlimited/1.4
      WebServer to PHP Interface cgi-fcgi
      Joomla! Version Joomla! 3.4.5 Stable [ Ember ] 22-October-2015 21:30 GMT
      Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
    • Last Edit: 9 years 6 months ago by johnboy007.
    #1251591
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    • DanG
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    Re: RokBox Gallery not showing

    Posted 9 years 6 months ago
    • Are you sure the RokGallery module is assigned to the correct menu page? Did you correctly "tag" your images to the RokGallery module your using?

      Would you please create a Super Admin login for me and place it in the SECURE part of your Reply

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      so that I can take a look.
    #1251665

  • Re: RokBox Gallery not showing

    Posted 9 years 6 months ago
    • This message contains only secure information that is visible to DanG, moderators and administrators
    #1251671
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    Re: RokBox Gallery not showing

    Posted 9 years 5 months ago
    • johnboy007 wrote:
      Access info provided.

      With your access info, I'm getting a login error
      Warning
      Username and password do not match or you do not have an account yet.
      Could please double check them. Thanks.

      Also you should never leave your DEBUG on as it can cause issues with your site. It ONLY should be on when debugging.
    #1252790

  • Re: RokBox Gallery not showing

    Posted 9 years 5 months ago
    • Hi Dan

      can you try again , thank you very much

      John
    #1253042
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    • DanG
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    • Posts: 36750
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    Re: RokBox Gallery not showing

    Posted 9 years 5 months ago
    • johnboy007 wrote:
      Hi Dan

      can you try again , thank you very much

      John

      Its hard to say whats happening on your site. With RokBox2 you shouldn't set your Link Type to "Link to RokBox1 Full Image" but rather RokBox2. Then I reinstalled RokGallery and that didn't help. I see that you need FTP in Joomla to perform certain functions so maybe you have an ownership or permissions issue.

      One last thing you can try, the Tags you use for a selected Gallery in your RokGallery module - try to avoid spaces between words, dashes "-" are fine. Sometimes RokGallery gets tripped up with that.
    #1253998

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