Magento: I am using ionosphere and Captcha is showing up.
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- Norris Graves
- Newbie
- Posts: 19
- Thanks: 0
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Hello, I have been fighting of the spam and wanted to implement Captcha. I have it turned on and now when I go to Register on my Magento Website no Captcha is showing up.
If I go conintue and try to register I get an error No Captcha.
Can you you me to get this working correctly? Have I missed something with the setup?Server Details (Linux/Windows, Hosting service, etc) Linux PHP version Don't know this is hosted by Go Daddy. Platform (name and version) Magento Template/Extension (name and version) Ionosphere Link to the Issue YourBatteryBuddy.com
Norris
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- Matt
- Preeminent Rocketeer
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merch.docs.magento.com/ce/user_guide/Res...user_guide_v.1.9.pdf
-- Page 670
Make sure your website scope is correct and you've got the Forms selected where you want it to appear.
There's nothing in the Theme that I'm aware of that would be overriding the default Magento output on your Customer Register page - SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
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- Norris Graves
- Newbie
- Posts: 19
- Thanks: 0
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Matt, thanks for the quick response. I have review the documentation that you provided.
I have provided an images that show what I have configured and what the registration page looks like.
Please let me know if you see something that I have overlooked.
If I am unable to get this working what could be a next step for me...paid for support? I will look forward to an update.
Thanks
Norris
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- Matt
- Preeminent Rocketeer
- Posts: 22301
- Thanks: 3229
- messin' with stuff
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Our
Premier Support
is limited to our products and this is a Magento Core issue.
Make sure your Configuration Scope is correct in the upper left there of your first screenshot, for the website you're working on.
Try selecting all the Form options and see if you can get the Captcha to appear anywhere.
Always disable your cache when developing your site
You can turn on Template Path Hints to see what PHTML file is responsible for generating that frontend output... it should be a Magento core file... if it's a 3rd party file/directory contact the developer of the extension
Beyond that I'd recommend hitting the Magento Forums or Stack Exchange for assistance -
The following users have thanked you: Norris Graves
- SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
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