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Can't Install Plugins
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- John Hodgkinson
- Hero Rocketeer
- Posts: 421
- Thanks: 0
- Retired, but build and run websites for organisations of school leaders and others - e.g. http://www.icponline.org, http://www.aspa.asn.au, http://www.appa.asn.au
- I have just changed one of my websites from a subdomain to its own domain ( www.assetsc21.info ). Now I find that I can't install any plugins. I get the error message: "Unable to find install package". The zip file that I am trying to upload to install has 2 files in it (1 is a php file and the other is an xml file), and they are the same files that I have previously used to install the plugin on older sites that I manage. Does anyone have an idea of what is going wrong? FTP works for the site at its new domain.
- Last Edit: 15 years 6 months ago by John Hodgkinson.
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- John Hodgkinson
- Hero Rocketeer
- Posts: 421
- Thanks: 0
- Retired, but build and run websites for organisations of school leaders and others - e.g. http://www.icponline.org, http://www.aspa.asn.au, http://www.appa.asn.au
- OK, this is really weird. I've found that the line in the configuration.php file that lists the path to the tmp folder where the plugin uploader puts the zip files for unpacking is currently "var $tmp_path = '/home/assets/public_html/tmp';". I downloaded the configuration.php file to my local drive and changed that line to "var $tmp_path = '/tmp';" to match what it is in my other websites. When I upload the changed file to the website, it appears to upload OK - the file size changes to fit the file size on my local drive. But when I view the contents of the file on the server, it still shows that line as being the original long path. I have changed the file permission using both Filezilla and the website's cpanel, but it makes no difference. What else can I try?
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- John Hodgkinson
- Hero Rocketeer
- Posts: 421
- Thanks: 0
- Retired, but build and run websites for organisations of school leaders and others - e.g. http://www.icponline.org, http://www.aspa.asn.au, http://www.appa.asn.au
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OK. I have no idea why this worked, but I went into the Global Configuration screen and turned off ftp in the Server tab. Now I can install the plugins! Why?!! :shock:
Sorry for the other postings.
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