Error 500 - Internal server error when uploading template
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- Augusto
- Newbie
- Posts: 11
- Thanks: 0
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This is the first time I install a Joomla website.
When I attempt to upload and install the bundle file for "Crystaline" an error message appear:
Error 500 - Internal server error
An internal server error has occured!
Please try again later.
The Joomla site that I have is v1.5.15 Stable, the PHP is v5.2.14, Server Apache is a shared one in host " www.1and1.com ".
I called "1and1" asking for the server error log location. They told me that it is not available for the customers and after asking me for the FTP password he let me know that my template needs to many resources and that is because the server is shared.
What is your opinion what do you recommend?..... Do I change hosting company or move to a dedicated server?....or there is a solution for this?(without changes)
Thank you
Your template is amazing I already tested it in a localhost.
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- prim
- Preeminent Rocketeer
- Posts: 17290
- Thanks: 217
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I'd switch hosts ASAP. 1 & 1 is a really bad host. You'll find numerous threads about them on this forum.
HostGator, Rochen and some more are prolly a good choice. You can search threads about webhosting on this forum
- Please reply with a direct link to the issue & create a new thread for each new issue.
A template is only as good as the content that goes into it
- DanG
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- Bernardo Villegas
- Newbie
- Posts: 12
- Thanks: 0
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Hi! I've install Zephry Theme and rokcomments plugin... when publish 'Content - RokComments' my index.php root show this error: 500 Internal Server Error.
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Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
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This error is shown only in mypage.com/index.php or root but not in other pages such as mypage.com/contact.html
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- prim
- Preeminent Rocketeer
- Posts: 17290
- Thanks: 217
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You should first compare a working page against a non-working one to see what is differing in the code. You can also try to check the PHP logs to see if it's related to that.
If you don't find anything, contact your webhost. - Please reply with a direct link to the issue & create a new thread for each new issue.
A template is only as good as the content that goes into it - DanG
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