No template editor
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- SHAUN STANCLIFFE
- Newbie
- Posts: 4
- Thanks: 0
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Hi. Just subsrcibed to RT after a world of pain using yoothemes on an intranet. Everything installed ok but when I click on an RT template to edit it I get a plain white screen and it just hangs?
Any ideas?
Thanks
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- DanG
- Preeminent Rocketeer
- Posts: 36750
- Thanks: 3229
- Custom work done
- Check this thread, it may help -> http://www.rockettheme.com/forum/index.php?f=337&t=100390&rb_v=viewtopic
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- SHAUN STANCLIFFE
- Newbie
- Posts: 4
- Thanks: 0
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Hi. I followed the link and none of that worked. Basically I have full bundle installed, Joomla works fine, all folders are set 777 (not ideal but it does confirm if its a rights issue)
The site loads up, all the sample data works fine but when I got to the template manager and click the name of the template I get a white scree, no text or anything as indicated on the above link, just a white screen
Regards
Shaun
P.S. I cant link the site or ftp as it is on an intranet server that is locked down
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- SHAUN STANCLIFFE
- Newbie
- Posts: 4
- Thanks: 0
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I set up error reports and now I get the following error message when i click the template
Fatal error: Class 'DOMDocument' not found in /var/www/html/components/com_gantry/admin/phpQuery.php on line 255
this is instead of the white screen I was getting
Regards
Shaun
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- NZD - Jonathan
- Hero Rocketeer
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- CEO, NZD Securities
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- SHAUN STANCLIFFE
- Newbie
- Posts: 4
- Thanks: 0
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Hi. It is all fixed, I installed, uninstalled, reinstalled....you get the picture and still the same.
With errors switched on I kept get the error I posted above. After several hours getting nowhere I contacted Storm IT Solutions who remote logged in and fixed it in 20 minutes. It was a php install error, or lack of certain elements that were required.
The guy I spoke to was Alan if I remember correctly and he was awesome. Thanks to you if you ever come on these forums and see this.
This is their contact website
www.stormitsolutions.com/
After he sorted the missing php files and restarted the server everything worked perfectly.
Regards
Shaun
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- DanG
- Preeminent Rocketeer
- Posts: 36750
- Thanks: 3229
- Custom work done
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SHAUN STANCLIFFE wrote:
I set up error reports and now I get the following error message when i click the templateGo to your backend and check Admin -> Help -> System Info -> PHP Settings -> that DOM is enabled.
Fatal error: Class 'DOMDocument' not found in /var/www/html/components/com_gantry/admin/phpQuery.php on line 255
this is instead of the white screen I was getting
Regards
Shaun
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- juan jose saavedra
- Newbie
- Posts: 2
- Thanks: 0
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