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FTP Settings in Global Configuration

    • kerrya98's Avatar
    • kerrya98
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    FTP Settings in Global Configuration

    Posted 14 years 3 months ago
    • Hi all....Setting up a new site and it's hosted with GoDaddy. Not sure if this is there problem but my ftp settings don't save and I get these errors each time....

      * JFTP::connect: Could not connect to host "" on port 21
      * JClientHelper::setCredentialsFromRequest failed
      * JFTP::connect: Could not connect to host "184.168.238.1" on port 21
      * JFTP::connect: Could not connect to host "184.168.238.1" on port 21
      * JFTP::connect: Could not connect to host "184.168.238.1" on port 21




      Any advice? I installed the template physically through my FTP client instead, but now want to install RokBox and not sure how to manually install if I can't go through the Joomla installer. Any help is appreciated!
    • cdavis411's Avatar
    • cdavis411
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    Re: FTP Settings in Global Configuration

    Posted 14 years 3 months ago
    • Hi,

      If you like, you can PM me super admin and FTP login info.
    • cdavis411's Avatar
    • cdavis411
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    Re: FTP Settings in Global Configuration

    Posted 14 years 3 months ago
    • Thanks for the PM. I gave it a go but this really is a matter of the configuration of GoDaddy's servers. Having said that with the FTP Layer disabled it should install and upload fine. If you have problems I would contact GoDaddy support, or find a host (there are lots) that is Joomla friendly.
    • kerrya98's Avatar
    • kerrya98
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    Re: FTP Settings in Global Configuration

    Posted 14 years 3 months ago
    • Thanks for trying. I see it is disabled now and when I try to install it says...

      There is already a folder called '/home/content/91/7158491/html/plugins/system/rokbox.php'. Please initially check whether:
      • the Extension is already installed

      I actually see the folder up there through my ftp client and it is in plugins, but not showing up anywhere under extensions.
    • cdavis411's Avatar
    • cdavis411
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    Re: FTP Settings in Global Configuration

    Posted 14 years 3 months ago
    • kerrya98's Avatar
    • kerrya98
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    Re: FTP Settings in Global Configuration

    Posted 14 years 3 months ago
    • Ok, next issue - if I touch anything now even a content page I get this error...

      Database Error: Unable to connect to the database:Could not connect to MySQL
    • kerrya98's Avatar
    • kerrya98
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    Re: FTP Settings in Global Configuration

    Posted 14 years 3 months ago
    • Apparently site works fine when I disable Rokbox so will leave that off for now and maybe uninstall.
      Thanks.
    • cdavis411's Avatar
    • cdavis411
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    Re: FTP Settings in Global Configuration

    Posted 14 years 3 months ago
    • oops I forgot to attach this.
    • kerrya98's Avatar
    • kerrya98
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    Re: FTP Settings in Global Configuration

    Posted 14 years 3 months ago
    • Thanks so much! I did an UNINSTALL on both apps and a REINSTALL with the ftp disabled and we are up and running and good to go! Thanks for your quick responses.

      Solved!
    • cdavis411's Avatar
    • cdavis411
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    Re: FTP Settings in Global Configuration

    Posted 14 years 3 months ago
    • Great! glad to be of service.

      See you around the board :)

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