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500 internal server with User Manager

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    • johnt68's Avatar
    • johnt68
    • Jr. Rocketeer
    • Posts: 30
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    500 internal server with User Manager

    Posted 13 years 3 months ago
    • Hello,

      When I try to edit or add a user in the User Manager I get a '500 - Internal server error'.

      When I contacted my hosts they say 'The issue seems to be with the missing files or components'.
      The hosts gave me a link to an error log (CGI errors log), but it said the error log is empty.

      Could someone please tell me what these 'missing files or components' may be and how I might resovle the issue?

      Thank you ... all the best John.
    • Last Edit: 13 years 3 months ago by johnt68.
    #765269
    • TunerPage's Avatar
    • TunerPage
    • Sr. Rocketeer
    • Posts: 241
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    Re: 500 internal server with User Manager

    Posted 13 years 3 months ago
    • what is ur CMS? wordpress or joomla? or something else?

      anyways u can check ur .htaccess file. backup the file. then upload blank .htaccess file to ur root. then see ur problem is still alive or not?
    • check our technology blog http://www.tunerpage.com
    #765547
    • johnt68's Avatar
    • johnt68
    • Jr. Rocketeer
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    Re: 500 internal server with User Manager

    Posted 13 years 3 months ago
    • Hello ... thanks for the reply.

      I tried doing as you suggested but that does not appear to be the problem. I stll get the error. :|
    #765777
    • johnt68's Avatar
    • johnt68
    • Jr. Rocketeer
    • Posts: 30
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    Re: 500 internal server with User Manager

    Posted 13 years 3 months ago
    • The problem was solved with a Joomla upgrade!

      Thank you to David Goode and Turner Paige.com for the help.
    #766904

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