RT zip bundles producing error, failing to install
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- Derek4Real
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Regardless of which RT install packages I try to upload, all produce the following error:
Warning: require_once(/home/holidaze/public_html/derek4real/tmp/install_519595942a3d7DSinstaller/RokInstallerEvents.php) [function.require-once]: failed to open stream: No such file or directory in /home/holidaze/public_html/derek4real/tmp/install_519595942a3d7/install.script.php on line 163
Fatal error: require_once() [function.require]: Failed opening required '/home/holidaze/public_html/derek4real/tmp/install_519595942a3d7DSinstaller/RokInstallerEvents.php' (include_path='.:/opt/php53/lib/php') in /home/holidaze/public_html/derek4real/tmp/install_519595942a3d7/install.script.php on line 163
Lines 162 and 163 are:$event_handler_file = $this->installerdir . '/RokInstallerEvents.php'; require_once($event_handler_file);
If I manually transfer the files to the server via FTP then it is possible to install via directory. This works for the template and simple extensions like Ajax Search, however it does not work for complex extensions that have multiple folders, such as RokGallery and RokSprocket.
Any idea what could be causing this issue? I've tried to install a half-dozen different RT templates and extensions yet all produce this error. All other extensions and zip bundles install perfectly, this issue is isolated solely to my RT zips.
I am running Joomla 3.0.3 with PHP 5.3.23. Let me know if you need any more information, thanks so much! - Best regards,
Derek Freal
@the_HoliDaze
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- Try to increase file upload limit in your php.ini file. Default is 2MB and I would say that this is the cause of your issue
- Check my services at: Mihha-Vision
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- Derek4Real
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Thanks for the quick response Igor.
You are correct about my limit being set at 2MB in the php.ini file. However even after increasing that limit, the issue with RT zips continues. JoomSEO and other extensions have installed flawlessly, that's what really confuses me, why it's only with the RT installer bundles. There has to be something I'm doing wrong, some mundane setting or something....but thus far the site is nothing but a fresh Joomla install running the Protostar template with nothing installed except for those few core important extensions (Akeeba, JoomSEO, Jumi, etc)
Know of any other possible culprits I can check? - Best regards,
Derek Freal
@the_HoliDaze
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- Can you confirm that changes you made in php.ini are for sure visible to Joomla? Check System informations, PHP values to confirm that
- Check my services at: Mihha-Vision
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- Derek4Real
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Hey Igor, thanks again for replying! System Information > PHP Information shows upload_max_filesize as 64MB, not the '10MB' I placed in my php.ini file nor the '2MB' that was originally there. Then I noticed this:Configuration File (php.ini) Path /opt/php53/libMy shared server runs PHP 5.2.x by default, however I edited the .htaccess file recently to instruct it to use 5.3.x. Is there any chance that because of that the site is loading a different php.ini page? That would explain why changing the php.ini file didn't reflect any PHP Info changes but not the template upload issue I'm encountering...
Loaded Configuration File /opt/php53/lib/php.ini
Here is a screenshot of what I am seeing:
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I also just noticed that if you review the error msg included in my first post, you'll see that the second line specifically cites "...tmp/install_519d94b79fa41DSinstaller/RokInstallerEvents.php' (include_path='.:/opt/php53/lib/php') in /home/..." Could it somehow my upgrade of the PHP version that is the root cause of this whole issue? Should I maybe instead talk to my host company, or just downgrade to PHP 5.2.x and try again?
I really hate to be asking for help a third time Igor, usually I'm pretty self-sufficient with any technical issues, but in this case I'm completely baffled... Thanks again for your time and assistance, it is greatly appreciated!! - Best regards,
Derek Freal
@the_HoliDaze
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- I really can't help with that php drama you have but you should use 5.3 and not 5.2. Please ask your hosting support which php.ini file you should use
- Check my services at: Mihha-Vision
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- Derek4Real
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Hey Igor, please see the screenshot from my prior post. I am using PHP 5.3.2. In fact I am currently having so many more RT template errors than this original one, now trying to rebuild entire site from scratch on new.theholidaze.com instead of theholidaze.com. However this install error keeps persisting.
Again, both settings are the same: I am running Joomla 3.0.3 with PHP 5.3.23 on both the primary domain and newer subdomain. All extensions install fine except for RT template and RT extensions, despite the fact I am using the new 2.5/3.0 compatible RT files. Gantry installed just fine.
Please advise when you have time. (Sorry for my recent absence, had to take time away from my personal site to focus on my clients' web sites. Back to focusing 110% on my own site again now.) - Best regards,
Derek Freal
@the_HoliDaze
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- Who?
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- Please PM me login details and I will check
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