SOLVED Problems with Rocksprocket after moving to another sever
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- Romero
- Sr. Rocketeer
- Posts: 238
- Thanks: 4
- Business man
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Hi,
We have just moved our server from a shared on to a dedicated one, we used akeeba to move the site, the site is alive, but rocksprocket is showing erros.
www.cis.com.br
I have foud a similar issue here
http://www.rockettheme.com/forum/configuration-and-security/191557-blank-home-page
But could not fix my site, the same way on post above.
E get this error: Fatal error: Call to undefined function mb_split() in /home/cis/public_html/components/com_roksprocket/lib/RokSprocket/Util/HTMLManipulator.php on line 36
If i disable the component the sites seems to work fine, except for this message: The RokSprocket Module needs the RokSprocket Component enabled.
And once its not enabled site does not display the roksprocket content.
Could you guys help me?
Thank you
Romero Lins - Last Edit: 10 years 10 months ago by Romero.
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Please do not post extensions/template specific questions in the "General" forum. You should post in the extension forum or template forum as appropriate. Most of these forums are for members who have a current PAID membership. Our priority is always to assist paying members.
Thank you for your understanding.
your membership appears to have expired?
1. clear server cache.
2. it sounds like mbstring is not installed on your new server - check with your host.
If still no good Please would you post your URL, superuser id and pswd in the secure tab of your post and i'll have a look for you.
Regards, Mark. - Last Edit: 10 years 10 months ago by MrT.
- Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Romero
- Sr. Rocketeer
- Posts: 238
- Thanks: 4
- Business man
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Hi MrT,
Thank you for your response, the problem was already solved:
The fix is here:
http://www.rockettheme.com/forum/configuration-and-security/193950-solved-fatal-error-call-to-undefined-function-mb-split
Anyway, not necesary to remind me that PAID subscriptions have access to some foruns, i have been your PAID costumer since 2007.
I HAVE JUST RENEWED MY SUBSCRIPTION, to suport Rockettheme as usual.
Thank you
For your time.
Regards
Romero Lins
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Thanks very much for renewing - we appreciate your custom.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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