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SOLVED Site Nixed 1146 RT_ERROR_TITLE RT_ERROR_MESSAGE

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  • SOLVED Site Nixed 1146 RT_ERROR_TITLE RT_ERROR_MESSAGE

    Posted 8 years 11 months ago
    • Hi

      TABLE '*******_BIZ.KS31I_ROKCANDY' DOESN'T EXIST SQL=SELECT * FROM KS31I_ROKCANDY WHERE PUBLISHED=1
      ******* = my edit
      Showing on new, basic bilingual Joomla site. I have installed the Epsilon template, and updated with the recommended extensions.
      Adding the last extension Rokcandy generated the result.
      I am unable to access any part of the site (front or backend).

      Previous to this I also noticed that after adding the new template the main menu for the secondary language disapeared completely.
      This may be a similar issue to www.rockettheme.com/forum/gantry-framewo...enus?start=0#1202976

      The english flag works fine, but clicking the Polish flag, the menu disappears. (should just display 'home')
    • Last Edit: 8 years 11 months ago by Clive Dawson.
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    Re: SOLVED Site Nixed 1146 RT_ERROR_TITLE RT_ERROR_MESSAGE

    Posted 8 years 11 months ago
    • Please would you post your URL, superuser id and pswd in the secure tab of your post and i'll have a look for you.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1258975

  • Re: SOLVED Site Nixed 1146 RT_ERROR_TITLE RT_ERROR_MESSAGE

    Posted 8 years 11 months ago
    • This message contains only secure information that is visible to Clive Dawson, moderators and administrators
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    Re: SOLVED Site Nixed 1146 RT_ERROR_TITLE RT_ERROR_MESSAGE

    Posted 8 years 11 months ago
    • I can't access admin at all because that error shows. You will need to use phpmyadmin on your database and disable the "rokcandy" plugin in order to be able to get back into your site.

      Regards, Mark.
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    #1259001

  • Re: SOLVED Site Nixed 1146 RT_ERROR_TITLE RT_ERROR_MESSAGE

    Posted 8 years 11 months ago
    • Thanks for the advice, do you know which table I am looking for, and what edits I do to the table contents?

      I have never disabled a plugin before in Joomla.
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    Re: SOLVED Site Nixed 1146 RT_ERROR_TITLE RT_ERROR_MESSAGE

    Posted 8 years 11 months ago
    • Yes it's the "extensions" table find the rokcandy entries and change the "enabled" flag to "0" (disabled). Be careful though, backup first if you can, you can do a lot of damage with phpmyadmin to your joomla system.

      Regards, Mark.
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    #1259018

  • Re: SOLVED Site Nixed 1146 RT_ERROR_TITLE RT_ERROR_MESSAGE

    Posted 8 years 11 months ago
    • Thank you Mark

      The site is back up... do you want me to setup the issue with the main menu as a seperate ticket?
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    Re: SOLVED Site Nixed 1146 RT_ERROR_TITLE RT_ERROR_MESSAGE

    Posted 8 years 11 months ago
    • Ok so, as your rokcandy installation was still bad I just uninstalled it and then reinstalled it and this has fixed rokcandy.

      So what is the issue with your menu now?

      Regards, Mark.

    • The following users have thanked you: Clive Dawson

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    #1259065

  • Re: SOLVED Site Nixed 1146 RT_ERROR_TITLE RT_ERROR_MESSAGE

    Posted 8 years 11 months ago
    • Yey! thanks again, thats a good result

      With the Main Menu... you'll see two flags on the left hand side, a UK one and a Polish.

      The page defaults to UK. If you load the site, then click on the polish flag, the main menu vanishes (there should be a 'home' link on the top right).
    • Last Edit: 8 years 11 months ago by Clive Dawson.
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    Re: SOLVED Site Nixed 1146 RT_ERROR_TITLE RT_ERROR_MESSAGE

    Posted 8 years 11 months ago
    • You had only partly completed the multi-lingual set-up... there were no template langauge overrides create - so I created them for you...

      Please read our documentation on multi-language set-up here http://www.rockettheme.com/docs/joomla/basic/how_to_create_a_multilingual_site.md


      Regards, Mark.
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    #1259079

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