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un-recognized website link

    • MrT's Avatar
    • MrT
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    Re: un-recognized website link

    Posted 2 years 8 months ago
    • It's your decision what security product to purchase. Any security product will prevent issues like this happening again but they will not necessarily clear the issue that you have (some products are better than others on specific infection types). You have to find the infected file or post containing the malware and remove that malware code. You may also have to request google to rescape your site once the infection is removed to correct their index of your site.

      There is no issue with any RT products. Your site has been hacked and malware introduced because of a lack of an effective security product on your site.

      Sorry but this is an issue beyond the scope of the support that we can offer in this support forum.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
  • Re: un-recognized website link

    Posted 2 years 8 months ago
    • This message contains only secure information that is visible to haonan yang, moderators and administrators
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
    • Posts: 101084
    • Thanks: 13481
    • Web Designer/Developer

    Re: un-recognized website link

    Posted 2 years 8 months ago
    • No idea sorry. The ?s=xxx us just a way of using search in wp. - you can use any string you like after the s= and it will use wp search to look through the content of your site.

      Again, thus is nothing to do with any RT products.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

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