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Problems with templates with Character Encoding

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  • Problems with templates with Character Encoding

    Posted 16 years 1 month ago
    • Does anyone knows why this is happening?
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    #296898
    • Kat05's Avatar
    • Kat05
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    Re: Problems with templates with Character Encoding

    Posted 16 years 1 month ago
    • hi there!

      do you have a link to your site so we can take a look?

      thank you, kat :)
    • Kat05 / QA Lead & Support / Germany
    #296936

  • Re: Problems with templates with Character Encoding

    Posted 16 years 1 month ago
    #296967
    • Kat05's Avatar
    • Kat05
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    Re: Problems with templates with Character Encoding

    Posted 16 years 1 month ago
    • hi again,

      i thought the screenshot was showing your own site, using the rocketlauncher install including the demo sample data. did you try different browsers and get the same result?

      thank you! :)
    • Kat05 / QA Lead & Support / Germany
    #297266
    • Merlin's Avatar
    • Merlin
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    Re: Problems with templates with Character Encoding

    Posted 14 years 10 months ago
    • hi Kat
      unfortunatly i dont have access to members area by now, recive here using search and i think it is similar to my problem!
      can you tel me why i have some dificulties with fonts of rockettheme?? this problem is occurd on all rocket theme sites and contents include this forum :( i can Not see the correct fonts when i'm tping now :O and in my site it's the same !

      thanks in advance
      Khadem
    #510528
    • Kat05's Avatar
    • Kat05
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    Re: Problems with templates with Character Encoding

    Posted 14 years 10 months ago
    • hi again,

      can you try a different browser?
      there are mostly 3 reasons why certain characters can show worng:

      1. the database collation should be utf-8
      if it is your own joomla site, check in the joomla admin under > help > system info
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      if your collation is anything else, then you will have issues with farsi characters. in this case, please contact your host to change this for you.

      2. it could be a wrong setting in your browser.
      for example in firefox go to > view > character encoding... this should be set to unicode (utf-8)

      3. a font is used which does not support certain characters.

      hope this helps, kat :)
    • Kat05 / QA Lead & Support / Germany
    #510535
    • Merlin's Avatar
    • Merlin
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    Re: Problems with templates with Character Encoding

    Posted 14 years 10 months ago
    • Thanks for your soon reply
      1-I checked the site info and it was utf8_general_ci
      2- in firefox encoding option it's utf8
      3- i'm using font than named Tahoma that the best option for farsi websites!

      i was using K2 for this website and after some problem i rather to back to joomla articles etc, after that this problem is solved and everything changed and strenged.

      Khadem
    #510541

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