The Next Button Doesn't Work on Install
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- Gamma_Squad
- Newbie
- Posts: 7
- Thanks: 0
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I uploaded the Rocket Launcher for Mixx Mag. Everything checked out OK during Pre-installation check, but when I put in the information to configure the database, the "NEXT" button stopped working.
I called my host and let them access my site and they got the same thing.
The NEXT button doesn't work! It's not a browser issue, already had them check that too. Puzzled.
Any help here would be greatly appreciated by this newbie.
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- JEM
- Preeminent Rocketeer
- Posts: 17917
- Thanks: 4
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Do you receive any errors, or the 'Next' button just doesn't work?
Make sure you have the DB info entered correctly.
Host Name: the name of the host, sometimes 'localhost' sometimes a name specified by the host.
User Name: The User Name for the DB you created, remember, this is different from the User Name for the site which is usually 'admin'
Password: Again, the password for the DB, not the one you plan to use for 'admin'
Database: The name of the database you've created.
Also note, this can sometimes be caused by the php.ini memory limit being set too low.
Usually, you receive a 'white screen' when this is the case.
You can check your php.ini memory limit through the CP of your host, this has nothing to do with Joomla or the template... By default, most hosts set this at 8MB, but it should be 32 or 64MB.
If you can change it yourself, talk to your host.
Another thing to check, the php version, should be php5, not php4. - Thanks,
jim
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- Gamma_Squad
- Newbie
- Posts: 7
- Thanks: 0
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The NEXT button just wont work. I clicked through to everything but then the next button doesn't work when configuring the data base.
It is php5. Any ideas?
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- JEM
- Preeminent Rocketeer
- Posts: 17917
- Thanks: 4
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Gamma_Squad wrote:
The NEXT button just wont work. I clicked through to everything but then the next button doesn't work when configuring the data base.
It is php5. Any ideas?
We have no idea until you check with you host on the issues I mentioned, the php.ini file, and the version of php.
Check with your host and post the results. - Thanks,
jim
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- angeles
- Newbie
- Posts: 5
- Thanks: 1
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Hello! I´m having the exact same issue.
Im trying to install the rocket launch for the mynxx template and step number 4 the "Next" button just wont work. Its a clickable button but when i click on it nothing happens.
I´ve tried using firefox and safari,
english and spanish language,
checked that the php version is 5
and my php memory limit is 256M
Thank you!!!
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- JEM
- Preeminent Rocketeer
- Posts: 17917
- Thanks: 4
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angeles wrote:
Hello! I´m having the exact same issue.
Im trying to install the rocket launch for the mynxx template and step number 4 the "Next" button just wont work. Its a clickable button but when i click on it nothing happens.
I´ve tried using firefox and safari,
english and spanish language,
checked that the php version is 5
and my php memory limit is 256M
Thank you!!!
Make sure your Host Name, Username, Password, and Database Name are correct.
Also make sure you have set all permissions for your DB user. - Thanks,
jim
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- angeles
- Newbie
- Posts: 5
- Thanks: 1
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Hello again!
I´ve seen that the problem has something to do with javascript,
On step number 4, there´s and accordion module for "Advanced configuration". When i get to this step, that accordion is expanded and doesn´t work, i can´t click on the title to expand it or collapse it.
Could that be causing the next button failure?
Thanks!
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