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Install Issue?

  • Install Issue?

    Posted 14 years 10 months ago
    • Not sure of the correct forum, been up all night. Can't install the Rocket Launcher correctly, downloaded files, extracted, FTP up, and the install page has the folowing error?

      My ISP is Bizland and have succefully installed Joomla before in their control panel but I bought the versatility to get me going on a faster curve.

      Please Help!...
      My URL is fastrackcredit.com and recieve....

      Warning: session_start() [function.session-start]: open(/home/users/web/b1246/fasttrack//cgi-bin/tmp/sess_25f95b60e1945fe635b343eeaac2863f, O_RDWR) failed: No such file or directory (2) in /hermes/web09/b1246/fasttrack/libraries/joomla/session/session.php on line 423

      Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at /hermes/web09/b1246/fasttrack/libraries/joomla/session/session.php:423) in /hermes/web09/b1246/fasttrack/libraries/joomla/session/session.php on line 423

      Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /hermes/web09/b1246/fasttrack/libraries/joomla/session/session.php:423) in /hermes/web09/b1246/fasttrack/libraries/joomla/session/session.php on line 423

      Warning: Cannot modify header information - headers already sent by (output started at /hermes/web09/b1246/fasttrack/libraries/joomla/session/session.php:423) in /hermes/web09/b1246/fasttrack/libraries/joomla/session/session.php on line 426

      Version 1.5Installation

      Steps
      1 : Language
      2 : Pre-installation Check
      3 : License
      4 : Database
      5 : FTP Configuration
      6 : Configuration
      7 : Finish


      NextChoose Language


      Select LanguagePlease select the language to use during the Joomla! installation steps:
      be-BY - Беларуская bg-BG - Български (България) bn-IN - Bengali (India) bs-BA - Bosnian (Bosnia and Herzegovina) ca-ES - Catalan cs-CZ - Česky (Czech) da-DK - Danish(DK) de-AT - German (AT) de-CH - German (CH) de-DE - Deutsch (DE) el-GR - Greek en-GB - English (United Kingdom) en-US - English (United States) eo-XX - Esperanto es-ES - Spanish (Español internacional) eu-ES - Basque (Euskara estandarra) fa-IR - Persian(پارسی) fi-FI - Finnish (Suomi) fr-FR - French (Fr) he-IL - Hebrew (Israel) hr-HR - Croatian (Hr) hu-HU - Hungarian (Magyar) it-IT - Italian (Italy) ja-JP - Japanese(JP) ko-KR - Korean (Republic of Korea) lo-LA - Lao (ພາສາລາວ) lt-LT - Lithuanian lv-LV - Latvian nb-NO - Norsk bokmål (Norway) nl-NL - Nederlands (NL-BE) pl-PL - Polish (Poland) pt-BR - Português (Brasil) pt-PT - Português (pt-PT) ro-RO - Română (România) ru-RU - Русский (CIS) sd-PK - Sindhi(سنڌي) si-LK - Sinhala (Sri Lanka) sk-SK - Slovenčina (Slovenská Republika) sr-ME - Ijekavski (ME) sr-RS - Serbian (RS) sv-SE - Svenska (Sverige) sy-IQ - Syriac(Iraq) ta-LK - Tamil (Sri Lanka) th-TH - Thai (ภาษาไทย) tr-TR - Türkçe (Türkiye) uk-UA - Ukrainian (Ukraine) vi-VN - Vietnamese zh-TW - Traditional Chinese (Taiwan)

      Joomla! is free software released under the GNU/GPL v2.0 License.

      Warning: session_write_close() [function.session-write-close]: open(/home/users/web/b1246/fasttrack//cgi-bin/tmp/sess_25f95b60e1945fe635b343eeaac2863f, O_RDWR) failed: No such file or directory (2) in /hermes/web09/b1246/fasttrack/libraries/joomla/session/session.php on line 556

      Warning: session_write_close() [function.session-write-close]: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/home/users/web/b1246/fasttrack//cgi-bin/tmp) in /hermes/web09/b1246/fasttrack/libraries/joomla/session/session.php on line 556
    • Kat05's Avatar
    • Kat05
    • Preeminent Rocketeer
    • Posts: 25898
    • Thanks: 334

    Re: Install Issue?

    Posted 14 years 10 months ago
    • hi there,

      maybe some files got lost when you uploaded the extracted files individually.
      try to upload the zipped package and then extract it on your server.

      there is a great video tutorial by mike here: (2nd video)
      www.rockettheme.com/joomla-tutorials

      hope this helps, kat :)
    • Kat05 / QA Lead & Support / Germany
  • Re: Install Issue?

    Posted 14 years 10 months ago
    • Well thanks for the reply, tried it and same thing. I have uploaded the files 5 times now. Tried deleteing them, reuploaded, etc. I need to have the site done ASAP and it is driving me crazy that I can't get anywhere. Mike or someone please help.
    • JEM's Avatar
    • JEM
    • Preeminent Rocketeer
    • Posts: 17917
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    Re: Install Issue?

    Posted 14 years 10 months ago
    • As Kat suggested,

      Delete all the Joomla files from the root directory.

      Upload the zipped Rocket Launcher, and extract it on the server through the CP, as opposed to FTPing all the files from your desktop.

      The first error you received show some files are not on the server.

      When you are missing files, of course it causes other errors, too.

      Also make sure your hosting environment meets the minimum requirements:

      help.joomla.org/content/view/1938/310/
    • Thanks,
      jim
  • Re: Install Issue?

    Posted 14 years 10 months ago
    • Ive looked everywhere in my ISP's CP and my FTP client on how to unzip the files directly onto the server after I have uploaded it. Why would files be missing should I try to use another FTP client? This is night two on just trying to install.

      After uploadeing the zip file, please advise on how to unzip to server??
    • JEM's Avatar
    • JEM
    • Preeminent Rocketeer
    • Posts: 17917
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    Re: Install Issue?

    Posted 14 years 10 months ago
    • As far as extracting the files on your server directly, check with your host.

      With most hosts, there is an option in the CP.

      (It can't be done through your FTP client).

      If you cannot find it, check their support section, tutorials, or contact them directly.

      Remember, when you extract the RL on your desktop, you are relying on your FTP client to transfer 5-6000 files without error.

      If your connection is not rock solid, it's not uncommon for some files to be missed or become corrupted during the FTP process.
    • Thanks,
      jim
  • Re: Install Issue?

    Posted 14 years 10 months ago
    • Now I'm getting this error after using the CP with my host to upload the files

      The server encountered an unexpected condition which prevented it from fulfilling the request.
      The script had an error or it did not produce any output. If there was an error, you should be able to see it in the error log.
    • JEM's Avatar
    • JEM
    • Preeminent Rocketeer
    • Posts: 17917
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    Re: Install Issue?

    Posted 14 years 10 months ago
    • Use your FTP client to upload the zipped RL package.

      Use the extract utility in your host's CP to extract the file.

      Beyond that, you really need contact your host for support.
    • Thanks,
      jim
  • Re: Install Issue?

    Posted 14 years 10 months ago
    • There must be something else I can do, my host has no unzip utility and I have uploaded the files 15 times and alwsys the same error.
    • JEM's Avatar
    • JEM
    • Preeminent Rocketeer
    • Posts: 17917
    • Thanks: 4

    Re: Install Issue?

    Posted 14 years 10 months ago
    • Honestly, find a new host.

      If you can't FTP the files reliably with your connection and FTP client, and you can't upload the zipped file and extract it on your server, you'll never get anywhere.

      Something like this we can't fix for you....
    • Thanks,
      jim

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