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Please help me decipher an error code

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    • thenelson's Avatar
    • thenelson
    • Jr. Rocketeer
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    Please help me decipher an error code

    Posted 15 years 2 months ago
    • Hello people! My website now has an error that appears in Internet Explorer (I've tried it in IE8) but does not have an error in the Firefox. The error seems to make my site work much slower and I'm worried about people not being able to use the site.

      The site is: www.TLG-Auto.com
      Joomla! version 1.5.15
      Virtuemart version 1.1.4
      Mynxx Template

      Here are the error code details:
      Webpage error details

      User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; OfficeLiveConnector.1.4; OfficeLivePatch.1.3; SLCC1; InfoPath.2)
      Timestamp: Tue, 23 Feb 2010 04:16:02 UTC


      Message: Object expected
      Line: 21
      Char: 63
      Code: 0
      URI: www.tlg-auto.com/media/system/js/mootools.js


      Message: Object doesn't support this property or method
      Line: 21
      Char: 63
      Code: 0
      URI: www.tlg-auto.com/media/system/js/mootools.js

      I would appreciate any help that you can give! Thank you!
    #463958
    • Joe Halleck's Avatar
    • Joe Halleck
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    • Never give up!

    Re: Please help me decipher an error code

    Posted 15 years 2 months ago
    • I just tried it with IE 8 on Windows 7 and I get no errors.
      Sometime virus protection will block certain javascript from loading.
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    #463989
    • thenelson's Avatar
    • thenelson
    • Jr. Rocketeer
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    Re: Please help me decipher an error code

    Posted 15 years 2 months ago
    • Interesting, the only antivirus I have running is Microsoft Security essentials. I will turn it off and play around with it some more.
      Thanks for the input!
    #463993
    • thenelson's Avatar
    • thenelson
    • Jr. Rocketeer
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    Re: Please help me decipher an error code

    Posted 15 years 2 months ago
    • I did a virus/malware scan, disabled my relevant software, restarted the computer and tried the site again after doing a hard refresh. The error is not on the main page, but when I visit the store section the error is present:

      tlg-auto.com/shop.html

      Please look again and see if you see the error in that section.
      Thanks!
    #463995

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