Can't install Quantive template
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- wrenderos
- Rocketeer
- Posts: 55
- Thanks: 0
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I use Start Logic as my host, and have tried to install the Joomla Quantive template through the Extension Manager in my site. I keep trying to upload the .tar bundle file and I keep getting the following message: (There was an error uploading this file to the server).
How do I resolve this?
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- JEM
- Preeminent Rocketeer
- Posts: 17917
- Thanks: 4
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The bundle or the standalone?
Applied to a standard Joomla install, or upgrading a Gantry template?
What browser did you use to DL the template?
If you used Chrome, try another browser.
www.rockettheme.com/joomla-downloads/club/1346-quantive
Bundle:
This is the bundled template package for Quantive that you install into Joomla - Admin → Extensions → Install/Uninstall. In contains both the template and the Gantry library.
Do NOT use this package if the Gantry library has already been installed, either through a bundle package, or through a standalone Gantry install.
Upgrading
To update your template, either download the latest template packages from the download section and replace your template, or if you have made customizations, a listing of the changed and added files and directories is listed below:
For an extensive changelog, please see the Full Quantive Changelog
Standalone:
This is the standalone template package for Quantive that you install into Joomla - Admin → Extensions → Install/Uninstall. In contains just the template.
Use this package if Gantry has already been installed, whether by a previous bundle install or separate independent Gantry install. Gantry is required for the template to work.
Upgrading
To update your template, either download the latest template packages from the download section and replace your template, or if you have made customizations, a listing of the changed and added files and directories is listed below:
For an extensive changelog, please see the Full Quantive Changelog - Thanks,
jim
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- wrenderos
- Rocketeer
- Posts: 55
- Thanks: 0
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I am trying to upload the bundle package since I don't have the Gantry library installed.
I downloaded the file using Safari and got a .tar file which I then attempted to install through the backend of my site unsuccessfully. I would get an error message stating that the file could not be uploaded. I also downloaded the file using Firefox and got a .tar.gz file. Installing that file gave me the following message:
The server encountered an unexpected condition which prevented it from fulfilling the request.
The script had an error or it did not produce any output. If there was an error, you should be able to see it in the error log.
I contacted Start Logic and they can't figure out why the file will not upload.
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- prim
- Preeminent Rocketeer
- Posts: 17290
- Thanks: 217
- Yes there is a setting in Safari that makes the browser open certain known file types. It's a rather useless feature if you ask me...
- Please reply with a direct link to the issue & create a new thread for each new issue.
A template is only as good as the content that goes into it
- DanG
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