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Blank Backend Pages in Afterburner

  • Blank Backend Pages in Afterburner

    Posted 11 years 9 months ago
    • I installed and built a site using the Afterburner template a few days ago and, as of yesterday, I'm having an issue that doesn't allow me to edit any of my articles.

      The website itself is running fine www.tlcpetsitting-ak.com but the backend is a problem. I can successfully login and navigate to the Article Manager but when I try and select any article to edit, the page comes up blank. The URL/address bar looks like it went to the right place, just nothing shows up (see attached screen shot).

      I am able to get to everything else and modify things in the backend (modules, menus, etc) but all articles do the same thing when I select them.

      Please help.

      The same thing happens whether or not I'm on my PC or my Macbook, it happens in IE and Google Chrome. Since I just created the site, I'm on Joomla 2.5.9.

      Thanks in advance!
      Donna
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    Re: Blank Backend Pages in Afterburner

    Posted 11 years 9 months ago
    • Hi Donna,

      Blank pages usually mean that there is a php error somewhere. Can you get to admin and go to global configuration and set error reporting to maximum and debug to on. This will then display the cause of the white screen.

      Hope this helps 8)

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
  • Re: Blank Backend Pages in Afterburner

    Posted 11 years 9 months ago
    • David Goode wrote:
      Hi Donna,

      Blank pages usually mean that there is a php error somewhere. Can you get to admin and go to global configuration and set error reporting to maximum and debug to on. This will then display the cause of the white screen.

      Hope this helps 8)
      Hello David!

      Thank you for the reply. I was able to make the changes you told me to. Now what? Do I need to copy & paste something from the Debug Console? Or wait a while?

      Just let me know. Thanks!!

      Donna
  • Re: Blank Backend Pages in Afterburner

    Posted 11 years 9 months ago
    • Hello Again-

      Below are the errors that came up when I selected an article to try and edit. Maybe this will reveal something? (I am a novice so it doesn't mean much to me).

      Donnna


      500 - An error has occurred.
      JDatabaseMySQL::query: 1146 - Table 'tlc1308610583832.jos_jce_groups' doesn't exist SQL=SELECT * FROM jos_jce_groups WHERE published = 1 ORDER BY ordering ASC

      Return to Control Panel

      Call stack
      # Function Location
      1 JAdministrator->dispatch() /home/content/62/3570362/html/tlc/administrator/index.php:46
      2 JComponentHelper::renderComponent() /home/content/62/3570362/html/tlc/administrator/includes/application.php:153
      3 JComponentHelper::executeComponent() /home/content/62/3570362/html/tlc/libraries/joomla/application/component/helper.php:351
      4 require_once() /home/content/62/3570362/html/tlc/libraries/joomla/application/component/helper.php:383
      5 JController->execute() /home/content/62/3570362/html/tlc/administrator/components/com_content/content.php:20
      6 ContentController->display() /home/content/62/3570362/html/tlc/libraries/joomla/application/component/controller.php:761
      7 JController->display() /home/content/62/3570362/html/tlc/administrator/components/com_content/controller.php:51
      8 ContentViewArticle->display() /home/content/62/3570362/html/tlc/libraries/joomla/application/component/controller.php:722
      9 JView->display() /home/content/62/3570362/html/tlc/administrator/components/com_content/views/article/view.html.php:51
      10 JView->loadTemplate() /home/content/62/3570362/html/tlc/libraries/joomla/application/component/view.php:205
      11 include() /home/content/62/3570362/html/tlc/libraries/joomla/application/component/view.php:649
      12 JFormFieldEditor->save() /home/content/62/3570362/html/tlc/administrator/components/com_content/views/article/tmpl/edit.php:51
      13 JEditor->save() /home/content/62/3570362/html/tlc/libraries/joomla/form/fields/editor.php:154
      14 JEditor->_loadEditor() /home/content/62/3570362/html/tlc/libraries/joomla/html/editor.php:333
      15 JEditor->initialise() /home/content/62/3570362/html/tlc/libraries/joomla/html/editor.php:518
      16 JEvent->update() /home/content/62/3570362/html/tlc/libraries/joomla/html/editor.php:246
      17 call_user_func_array() /home/content/62/3570362/html/tlc/libraries/joomla/event/event.php:71
      18 plgEditorJCE->onInit()
      19 JContentEditor->getInstance() /home/content/62/3570362/html/tlc/plugins/editors/jce.php:73
      20 JContentEditor->__construct() /home/content/62/3570362/html/tlc/plugins/editors/jce/libraries/classes/editor.php:97
      21 JContentEditor->getUserGroup() /home/content/62/3570362/html/tlc/plugins/editors/jce/libraries/classes/editor.php:78
      22 JDatabase->loadObjectList() /home/content/62/3570362/html/tlc/plugins/editors/jce/libraries/classes/editor.php:134
      23 JDatabaseMySQL->execute() /home/content/62/3570362/html/tlc/libraries/joomla/database/database.php:1100
      24 JError::raiseError() /home/content/62/3570362/html/tlc/libraries/joomla/database/database/mysql.php:548
      25 JError::raise() /home/content/62/3570362/html/tlc/libraries/joomla/error/error.php:251
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    Re: Blank Backend Pages in Afterburner

    Posted 11 years 9 months ago
    • Hi there,

      Looks like JCE may have been corrupted.

      Take a backup and then try to reinstall the JCE editor.

      Hope this helps 8)

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
  • Re: Blank Backend Pages in Afterburner

    Posted 11 years 8 months ago
    • David - I just wanted to let you know that I got rid of the JCE Editor and that solved the problem. I decided to go with another editor instead of reinstall, however.

      Thank you!
      Donna
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    Re: Blank Backend Pages in Afterburner

    Posted 11 years 8 months ago
    • Hi Donna,

      Thanks for the update. Glad you found a solution and thanks for posting it back as it may help others 8)

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
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    Re: Blank Backend Pages in Afterburner

    Posted 11 years 1 month ago
    • Hi there! I am having the same problem. I get the login admin fine, when I try to log in the screen is completely blank, nothing, nada, zip...

      I am using Oculus template.
      I've changed the error reporting to maximum and this is what comes up.
      Fatal error: Call to undefined function mb_eregi() in /home/coco1/public_html/libraries/rokcommon/phpQuery.php on line 1422

      I can access the backend only, here;
      mysite.com/administrator/index.php?option=com_users
      Before I changed the error reporting, it automatically filled in my user and password. When I changed the error reporting to maximum, now I have to enter it.

      I have searched throughout the forum and nothing has worked.
      Please! can someone help?
      Thanks in advance.
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    Re: Blank Backend Pages in Afterburner

    Posted 11 years 1 month ago
    • Hi Amanda,

      What version of php is your sderver running?

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
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    Re: Blank Backend Pages in Afterburner

    Posted 11 years 1 month ago
    • php version 2.5.9

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