RocketTheme - TOPIC: (Solved)I get an error in RokGallery component (1/2)

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SOLVED I get an error in RokGallery component

Posted 9 years 10 months ago
- I get an error in RokGallery component. If I want to edit an image or upload it I get:
  "FILE SETTINGS - INVALID RESPONSE
  The response from the server had an invalid JSON string while trying to load Image Data. Following is the reply.
  Invalid JSON response."
  
  I thought that doing an upgrade, I could fix the issue. Nevertheless, it didn't work.
  
  I need to fix that situation ASAP. Please, let me know how you can help me and what other info you need to give us a support.
  
  We appreciate your guidance in this problem.
  
  Thanks in advanced.
#1179639
- Damir
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Re: SOLVED I get an error in RokGallery component

Posted 9 years 10 months ago
- What version WordPress or Joomla? What php version are you using?
- Available for CUSTOM WORK with Joomla, WordPress and Grav Templates and Gantry Framework!
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Re: SOLVED I get an error in RokGallery component

Posted 9 years 10 months ago
- Hi Damir, I'm using Joomla! 2.5.14 and PHP Version 5.4.37...
#1179884
- Damir
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Re: SOLVED I get an error in RokGallery component

Posted 9 years 10 months ago
- Please post your url, login and database data and i will take a look!
- Available for CUSTOM WORK with Joomla, WordPress and Grav Templates and Gantry Framework!
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Re: SOLVED I get an error in RokGallery component

Posted 9 years 10 months ago
- Damir,
  
  Would you mind sending me your e-mail address to send you those credentials? I'm in a hurry to solve this issue.
  Thanks.
#1180607
- Damir
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Re: SOLVED I get an error in RokGallery component

Posted 9 years 10 months ago
- Hit Reply and you will see Secure Tab post in there!
- Last Edit: 9 years 10 months ago by Damir.
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#1180903
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Re: SOLVED I get an error in RokGallery component

Posted 9 years 10 months ago
- Dear Damir,
  
  Please see the credentials in the secure area.
  
  Please, don't hesitate to ask whatever you need...
#1180941
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Re: SOLVED I get an error in RokGallery component

Posted 9 years 10 months ago
- Hi Damir,
  Could you verify the credentials? Please, let us know if you notice something to fix about this error. We are in a hurry to use the component to upload several images in our website.
  
  Thanks in advanced for your understanding.
#1181285
- Damir
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Re: SOLVED I get an error in RokGallery component

Posted 9 years 10 months ago
- You need to fix those warnings first and then we will go further:
  www.colegiodelapostolado.edu.do/administ...taller&view=warnings
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#1182027
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Re: SOLVED I get an error in RokGallery component

Posted 9 years 10 months ago
- Dear Damir,
  
  We fixed those warnings. Despite of this, we still face the issue. Would you mind checking out moreover?>...
  
  Regards
#1182075