RokBox does not work on Android - Chrome & native browsers
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- MtnPavlas
- Rocketeer
- Posts: 62
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Hi guys, can't make RokBox work in my mobile (Android) version of Chrome (ver 40.0.2214.109) or the native browser on my LG G2 and G3 (other devices, too).
Not only our non-profit's website but also in the RocketTheme's RokBox demo.
Am I the only one or is this a known issue?
Thank you, P
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- Damir
- Preeminent Rocketeer
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- Web Developer
- What exactly is the problem on those the image wont open, the spinning wheal will not stop, can you be more specific. Is that the latest version of Chrome for Android?
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- MtnPavlas
- Rocketeer
- Posts: 62
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The link will change color but no pop-up, no spinning wheel, no reaction whatsoever.
Yes, latest version of Chrome but also the native Android browser; I don't have a Nexus device but will ask around if anyone has it and will report out the results after I test on that device (as it's the golden standard for testing on Android).
Thanks a lot
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- Damir
- Preeminent Rocketeer
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- Web Developer
- Please do because it works for me when i test it with browser.
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- Kevin Schutte
- Newbie
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Hi,
Same problem here.
HTC One m8 with lastest Android 5.x software.
demo.rockettheme.com/joomla-extensions/rokbox/
When you load the demo page for the first time you have to tap/touch on a tumbnail for 2 or 3 times before the rokbox2 opens.
I have several android users reporting this problem.
On my iPhone/iPad with the laterst 8.x software I do not have this issue.
(Another problemen, maybe for an new topic: When the robbox2 opens on a Ipad 1 with iOS 5.x and Safari the robbox2 is super smal like the size of the thumbnail!)
I hope to hear from you soon about how to solve this problem or to receive an update for rokbox.
Kind regards,
Kevin - Last Edit: 9 years 9 months ago by Kevin Schutte.
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- MtnPavlas
- Rocketeer
- Posts: 62
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Hi guys,
Thank you for your consideration to look into this. I realize it must be pretty frustrating when something works for you on a majority of devices but not on some. I have seen it on a number of Android devices not working properly (e.g. LG G2, LG G3, LG L90, etc.) with a 4.4.x Android version.
Unfortunately (or fortunately for you ;- ) it worked for me on a Nexus 4 (have not tried it on Nexus 6).
Couple details:
* it works after I clear cache in the browser (not cookies, just cache)
* sometimes it'll work when I reload the page
* same results in Chrome 41.0.x as well as in the Android/LG browsers
* e.g. see this page: www.evergreenmtb.org/calendar/eventdetai...8/-/thursday-thrilla (see "Log in to sign up..." at the bottom of the event details section)
At minimum, could you please share some tools for troubleshooting (e.g. is there a way to do an "inspect element" in the mobile version of Chrome or some other way to see java and other errors?
Thanks a million, P - Last Edit: 9 years 9 months ago by MtnPavlas.
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- Damir
- Preeminent Rocketeer
- Posts: 22450
- Thanks: 2679
- Web Developer
- Thanks for reporting this will pass to the Dev Team!
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- Pablo Miguel Lopez Luna
- Newbie
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Hello, I have a other problem,
I need to call plugin rokbox an outside window with the function window.open ()
So far I have the following:window.open ("https://www.youtube.com/watch?v=YwHd48kgENY", "data-rokbox = 1, data-rokbox-size = 640 360")
But it does not work,
Can you help me with my problem? - Last Edit: 9 years 8 months ago by Pablo Miguel Lopez Luna.
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