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Can't access styles in Template Manager anymore (Content Encoding Error)

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  • Can't access styles in Template Manager anymore (Content Encoding Error)

    Posted 10 years 1 month ago
    • Hi

      I am using the Hexeris template, using Joomla 3.3.6.

      When I go to the Template Manager and click on a style, I get the folling browser error message:
      "Content Encoding Error, The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression."

      The same happens with two other templates that I have installed (although I am not using them).

      Any idea what I can do?

      regards,
      Chris
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    Re: Can't access styles in Template Manager anymore (Content Encoding Error)

    Posted 10 years 1 month ago
    • Turn off gzip in global configuration and clear server and browser cache and try again.

      Make sure that all RT products are up-to-date (backup before updating anything), clear server and browser cache after you have updated.

      If still no good Please would you post your URL, superuser id and pswd in the secure tab of your post and i'll have a look for you.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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