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RokGallery admin page not loading

    • i6win's Avatar
    • i6win
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    RokGallery admin page not loading

    Posted 5 years 11 months ago
    • My host had a DB issue that they have resolved but since the DB issue with InnoDB, I've been unable to access the Joomla backend to use the extension RokGallery. Normally when I access the page I get the controls at the top and some thumbnails of pictures uploaded using the extension. Now I get this error at the bottom of the page 'Unknown record property / related component "adminthumburl" on "RokGallery_Model_File" '. I've restored the DB from backup, I've verified the files referenced in the DB by guid are stored in the media/rokgallery directory. Trying to find out what specifically is triggering the page issue. I've deleted records going backwards based on when they were updated. I've removed the extension and reinstalled, verified the most recent version is loaded, uploaded a picture to see if the extension is working but when I but the old data back it errors. Any suggestions for locating the problem.
    • Damir's Avatar
    • Damir
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    Re: RokGallery admin page not loading

    Posted 5 years 11 months ago
    • i6win's Avatar
    • i6win
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    Re: RokGallery admin page not loading

    Posted 5 years 11 months ago
    • I've restored backups of the data that should have predated the hosts DB issue. Even though the host 'has' a backup of files and data I keep my own offsite backup of both.
    • Damir's Avatar
    • Damir
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    Re: RokGallery admin page not loading

    Posted 5 years 11 months ago
    • i6win's Avatar
    • i6win
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    Re: RokGallery admin page not loading

    Posted 5 years 11 months ago
    • Working as far as I know. I'm assuming the issue I'm having was triggered by the host's DB issue. My backup makes a copy of what it sees, has not been an issue in the past.
    • Damir's Avatar
    • Damir
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    Re: RokGallery admin page not loading

    Posted 5 years 11 months ago
    • i6win's Avatar
    • i6win
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    Re: RokGallery admin page not loading

    Posted 5 years 10 months ago
    • I've decided to rebuild for now. When something changes like that I what to know cause but don't have the time to futs with it.
    • Damir's Avatar
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    Re: RokGallery admin page not loading

    Posted 5 years 10 months ago

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