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Rokbox in MS Edge does not allow user to scroll for PDF

  • Rokbox in MS Edge does not allow user to scroll for PDF

    Posted 5 years 6 months ago
    • Hello,

      We have noticed that the scroll bar in the RoxBox window for a PDF (not sure about other media types) is very thin and you are not able to grab it to scroll.

      If you have gestures you can scroll up and down - but user should be able to grab the scroll bar and scroll up and down - and page up or down by clicking below the scroll bar - Chrome, Safari, Firefox all work as expected - but not MS Edge.
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    Re: Rokbox in MS Edge does not allow user to scroll for PDF

    Posted 5 years 6 months ago
    • Please would you post your URL, superuser id and pswd in the secure tab of your post and I'll have a look for you.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
  • Re: Rokbox in MS Edge does not allow user to scroll for PDF

    Posted 5 years 6 months ago
    • This message contains only secure information that is visible to Michael Loveless, moderators and administrators
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    Re: Rokbox in MS Edge does not allow user to scroll for PDF

    Posted 5 years 6 months ago
    • You've got unbalanced html tags on the page and I suspect this might be something to do with it...

      Can you fix those first and then I can look again...

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
  • Re: Rokbox in MS Edge does not allow user to scroll for PDF

    Posted 5 years 6 months ago
    • Hello,

      Thanks for the speedy reply - i am looking into the html tags to see if I can spot the error - I will update asap. thanks again.
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    Re: Rokbox in MS Edge does not allow user to scroll for PDF

    Posted 5 years 6 months ago
    • Ok please let us know the outcome.

      If your issue is now solved, please EDIT your FIRST POST in this thread by adding [SOLVED] at the start of the title and then select the TICK icon. This lets the moderators know that it can be moved to the solved section.

      If you can't edit the first post this will be because it is more than 7 days old, so please reply stating that the topic can be closed and a moderator will do this for you.



      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

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