Please post url, superuser ID and password in the secure tab of your reply and I will look for you.
Your subscription appears to have expired - support does require a current subscription.
Regards, Mark.
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
You're using v1.0 of Anacron so you need to backup and update to latest v1.10 which contains fixes for this issue.
Also, you're Gantry 4 version 4.1.34 is out of date and should be updated to v4.1.41
Also, rokbooster, rokbox, rokcandy rokpad, and roksprocket are all out of date too.
You will need a current subscription to be able to download the latest version of the template.
Regards, Mark.
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.