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mod_roksprocket causes website to freeze

    • lucvdr's Avatar
    • lucvdr
    • Newbie
    • Posts: 3
    • Thanks: 0

    mod_roksprocket causes website to freeze

    Posted 1 month 4 weeks ago
    • hi there
      I have the latets Joomla and since short I notice that every time I want to adjust the mod_roksprocket module, is freezes my website, both backend + frontend.
      Anybody has the same experience?
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
    • Posts: 92737
    • Thanks: 12186
    • Web Designer/Developer

    Re: mod_roksprocket causes website to freeze

    Posted 1 month 4 weeks ago
    • Your subscription appears to have expired. Support does require a current subscription.

      1. Look in the browser console for any error messages.
      2. Set error level in "global configuration" to "maximum" and see if that reveals an error messages.
      3. Look in the apache error log for any messages.
      4. Make sure all RT products including Gantry, extensions and Theme are all up to date.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

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