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Rokgallery is unable to upload new pictures or change tags

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  • Rokgallery is unable to upload new pictures or change tags

    Posted 10 years 4 months ago
    • Hi, the Rok-gallery that we are using is unable to upload new pictures, it would always say "importing 0%" then just stop there for long time.
      Even for current pictures in Rok-Gallery, you can't edit the tags to decide where on the front page to show this picture. If someone knows the solution, please help us? thanks!
    • Last Edit: 10 years 4 months ago by Pittsburgh .
    #1155157
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    Re: Rokgallery is unable to upload new pictures or change tags

    Posted 10 years 4 months ago
    • Please would you post your URL, superuser id and pswd in the secure tab of your post and i'll have a look for you.

      Also, Please post your FTP logon, password and FTP URL in the secure area of your post.


      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1155160

  • Re: Rokgallery is unable to upload new pictures or change tags

    Posted 10 years 4 months ago
    • I post the URL, superuser id and pswd in the secure tab. If you have any question, please let me know.Thanks!
    #1155200
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    Re: Rokgallery is unable to upload new pictures or change tags

    Posted 10 years 4 months ago
    • Is there a special url for your admin backend because standard doesn't seem to work?

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1155349

  • Re: Rokgallery is unable to upload new pictures or change tags

    Posted 10 years 4 months ago
    #1156180
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    Re: Rokgallery is unable to upload new pictures or change tags

    Posted 10 years 4 months ago
    • Ok so your site is a WORDPRESS site - not a joomla site (You posted this question in JOOMLA - ROKGALLERY). So I will now have to ask one of our WORDPRESS MODS to answer your question.

      I will now move this topic to the WORDPRESS forum for ROKGALLERY too.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1156290
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    Re: Rokgallery is unable to upload new pictures or change tags

    Posted 10 years 4 months ago
    • Hi there,

      Please take a backup and then try updating your RokGallery plugin. Current version is 2.28

      Hope this helps 8)

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
    #1156306

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