SOLVED ROKSPROCKET: CAN'T CREATE NEW WIDGETS OR EDIT EXISTING ONES
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- Russell Johnson
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Can access the editing pages in Roksprocket but clicks won't respond. This happened after updates. Help! Now I can't alter my homepage. Tried disabling other plugins, emptying and disabling caches, restarting everything, but nothing worked.
Ambrosia theme, Wordpress 4.5.3, Gantry 5.32, Roksprocket 2.1.2, Rokcommon 3.2.4, RokBox 2.50.11
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- Damir
- Preeminent Rocketeer
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- Web Developer
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Please post your URL, Username and Password in Secure Tab and i will take a look and maybe figure out what the problem is.
FTP info with Username and password is also necessary ...
For posting sensitive information you hit the Blue Reply Button and then you will see Secure Tab. Post all info that is sensitive in there, only Fellow Mods, Staff and I can see that! - Available for CUSTOM WORK with Joomla, WordPress and Grav Templates and Gantry Framework!
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- Russell Johnson
- Newbie
- Posts: 5
- Thanks: 0
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- Russell Johnson
- Newbie
- Posts: 5
- Thanks: 0
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This message contains only secure information that is visible to Russell Johnson, moderators and administrators
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- Damir
- Preeminent Rocketeer
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- Thanks: 2679
- Web Developer
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The problem is you need to update RokSprocket and RokCommon download them from here:
www.rockettheme.com/wordpress/plugins
and you update them like this:
www.rockettheme.com/forum/wordpress-plug...o-update-roksprocket - Available for CUSTOM WORK with Joomla, WordPress and Grav Templates and Gantry Framework!
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- Russell Johnson
- Newbie
- Posts: 5
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- But I already did that, through the plug-in interface. My versions show Common 3.2.4, with is the current version, and Sprocket, for some reason, as 2.1.2. When I go to download, I find version 2.1.12. Do I have some strange Beta version that loaded up when I updated? Also, by doing it though FTP, won't I lose all of the settings an pages already created. Is there a file that I should not update because of that? I would have to reconstruct my whole site if that should happen.
- Last Edit: 8 years 8 months ago by Russell Johnson.
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- Damir
- Preeminent Rocketeer
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- I updated the RokSprocket can you see now if is working good?
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The following users have thanked you: Russell Johnson
- Available for CUSTOM WORK with Joomla, WordPress and Grav Templates and Gantry Framework!
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- Russell Johnson
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- Posts: 5
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- Thank you so much. Works like a charm. I still don't know what happened. It seemed that I got a strange version when I did the plug-in panel update.
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- Damir
- Preeminent Rocketeer
- Posts: 22450
- Thanks: 2679
- Web Developer
- Yeah great is working well, have fun ...
- Available for CUSTOM WORK with Joomla, WordPress and Grav Templates and Gantry Framework!
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