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RokSprocket Widget strange errors

    • Adam's Avatar
    • Adam
    • Newbie
    • Posts: 4
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    RokSprocket Widget strange errors

    Posted 1 month 2 weeks ago
    • Hello,

      I am Using RokSprocket Widget for a long time (over 10 years) but this week the plugin started to display some strange errors in one of my websites when I add new itens and click on save:

      Error while saving
      Bind error on class RokSprocket_Model_Object_Widget

      and

      Error while saving
      Unable to find class for Item

      I already to fix that but I am unable to find a solution

      Can someone help me to fix this?
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
    • Posts: 90663
    • Thanks: 11837
    • Web Designer/Developer

    Re: RokSprocket Widget strange errors

    Posted 1 month 2 weeks ago
    • Make sure all your other RT products are up to date too - e.g. rokbox.

      IF that doesn't help then please deactivate your other third-party plugins and see if that makes a difference.

      If still no good, Please would you post your URL, admin id and pswd in the secure tab of your post and I'll have a look for you.

      Your subscription appears to have expired. Support does require a current subscription.



      Regards, Mark.
    • Last Edit: 1 month 2 weeks ago by MrT.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • Adam's Avatar
    • Adam
    • Newbie
    • Posts: 4
    • Thanks: 0

    Re: RokSprocket Widget strange errors

    Posted 1 month 2 weeks ago
    • Hello,

      Yesterday I upgraded PHP version from 7.3 to 7.4 and the issue disapear.

      I will wait some days to see if issue happen again, them I come back here.

      Thank you
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
    • Posts: 90663
    • Thanks: 11837
    • Web Designer/Developer

    Re: RokSprocket Widget strange errors

    Posted 1 month 2 weeks ago
    • In order to use PHP 7.4 you must have all the latest versions of our products installed.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

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