gantry not working properly
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- Anne Brown
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My site is
www.yourisagameon.com
Using level 1.5 and Panacea. My Gantry 3.1.14 is not working properly. I already uninstalled all the components etc so it matches the site that is working. I don't know what to do.
extension / template manager / select panacea / and look at the gantry parameters section
The items that have a drop down to change them (example: menu / menu control / type) the screen responds and the changes are made. BUT, THE ITEMS THAT REQUIRE SLIDING TO ENABLE OR UN - ENABLE DO NOT RESPOND. It is like I am locked out or don't have security.
Can you please please help me or send me to the source for help? I need to go live in a few days and without the gantry working I can't set the primary feature (rotator).
Thanks very - getting rather desperate. What other information do you need?
Anne H. Brown
Anne Brown
Newbie
Posts: 5 - Anne H. Brown
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- prim
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- Can you PM me a super admin login so i can check?
- Please reply with a direct link to the issue & create a new thread for each new issue.
A template is only as good as the content that goes into it
- DanG
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- David Goode
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Hi Anne,
The problem is the system plugin Foobla JUC.
I have disabled it and template is now fine.
If this resolves your problem then please edit your first post by adding SOLVED at the start of the title and then select the green tick icon. This lets the moderators know that it can be moved to the solved section.
Thanks for your cooperation
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
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- Mike Brownfield
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I'm having this same problem and didn't see Foobla JUC on our site. Is there something else I should be looking at? Everything used to work fine then the controls stopped functioning.
Joomla 1.5 - Panacea Template - Gantry v3.1.20 (Just updated this to see if it would fix issue)
www.piercepoint.org/
Thanks,
Mike - Last Edit: 12 years 6 months ago by Mike Brownfield.
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- David Goode
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Hi Mike,
Can you PM me with a temporary Super Admin access please and I will take a look to see what the cause may be.
Thanks
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
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- David Goode
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Hi Mike,
Thanks for the access.
You need to update Joomla to 1.5.26
You have the logs path as unwritable too. Needs to be writable.
See of they solve the problem, having taken a backup BEFORE you upgrade.
Hope this helps
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
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- Mike Brownfield
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Hi David,
Sorry to report that upgrading to Joomla 1.5.26 had no effect. Any other suggestions would be appreciated. Thanks!
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- David Goode
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Hi Mike,
I am still seeing a problem with permissions...
Log Directory ($log_path) /logs/ Unwritable
Can you resolve that please?
Thanks
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
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- Mike Brownfield
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I made this permissions change:
www.piercepoint.org/media/Image1.jpg
Still seems to be the same. The only file located in the /logs/ folder is an index.html, Is that all that should be in there?
Thanks for your patience.
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- David Goode
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Hi Mike,
It looks like the path to the log folder is incorrect. If you go to admin > help > system info > directory permissions you will see it is marked as unwritable. I would expect the path to be the same as the tmp directory but I think it is pointing to a server root directory.
Hope this helps
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
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