Gantry Plugin breaks Template Manager
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- Eric Lewis
- Rocketeer
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I've installed Gantry 3.2.20 in a Joomla! 2.5.6 installation, and now I cannot access the template manager, unless I unpublish the system-Gantry plug-in.
With the plugin published, I get a 500 Internal Server Error.
System Info:
Database Version 5.0.37-standard
Database Collation utf8_general_ci
PHP Version 5.3.13
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 2.5.6 Stable [ Ember ] 19-June-2012 14:00 GMT
Joomla! Platform Version Joomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT
Php settings
memory_limit 128M
post_max_size 76M
upload_max_filesize 75M
cURL support enabled
cURL Information 7.10.6
Anybody know a solution for this problem?
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- Who?
- Preeminent Rocketeer
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- Joomla freelancer
- Set error reporting in Joomla global config to the maximum so we can see actual error message
- Check my services at: Mihha-Vision
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- Eric Lewis
- Rocketeer
- Posts: 59
- Thanks: 0
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Sadly, turning error reporting on doesn't produce any info.
When I click the menu item for the template manager, with the system-gantry plugin enabled, it loads this url: administrator/index.php?option=com_templates
and gives this error:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, This email address is being protected from spambots. You need JavaScript enabled to view it. and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
It doesn't generate any other error.
The server logs I have access to only report the following:
Cannot load the ionCube PHP Loader - it was built with configuration 2.2.0, whereas running engine is API220090626, NTS
I cannot trace this error back to this particular site, as there are many on this server and the logs don't point to a specific site. There are multiple entries of that error for June 26.
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- Who?
- Preeminent Rocketeer
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- Well, all I can do is to suggest you to mark the time when you receive that error (try once again) and try to compare it with the error in the error log. This is a problem with your server and not with the extension so you really need to see how to fix it on the server level. I would try to fix this issue with ionCube first just to eliminate it from error equation
- Check my services at: Mihha-Vision
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- Eric Lewis
- Rocketeer
- Posts: 59
- Thanks: 0
- Anybody know if Ioncube is required for Gantry 3.2.20?
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- Who?
- Preeminent Rocketeer
- Posts: 25562
- Thanks: 613
- Joomla freelancer
- Not at all. We don't encrypt code of any of our extensions
- Check my services at: Mihha-Vision
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- Ka Lodger
- Newbie
- Posts: 1
- Thanks: 0
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hi all,
since i doi use the ftp layer of joomla 2.5, i dont want to make all the directories writeable (which can also result in some security issues). i had the same problem: clicking on the template in the administration to go to the settings had a 500 error.
the solution was to make administrator/cache and /cache writeable (permission 757).
it works now.
ka
www.ninc.at
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